Quality Improvement Specialist

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model.

The Quality Improvement Specialist is accountable for the maintenance and implementation of the WelbeHealth Quality Improvement program; monitors staff compliance with state and federal regulations, policies, and procedures; and coordinates WelbeHealth audits. 

This is a fully on-site position based at our San Jose location. 

Essential Job Duties:

• In partnership with QI Director, senior leadership, implement the QI program for WelbeHealth PACE program.
• Train and mentor quality improvement (QI) and compliance staff at WelbeHealth PACE center. 
• Collect, evaluate, and generate reports for all QI department data, including that specified in the QI plan and required by state and federal regulations. 

• Support the QID and market team through the preparation for and successful completion of all state, federal, and mock audits. Assist QI Director in monitoring corrective action plans.
•  Ensure grievance and appeal process is completed timely and accurately by Quality team in their assigned market. Redistribute workload as needed to balance among QI team members.

 Job Requirements:

• Minimum of three years’ experience as a quality improvement/ assurance manager in a healthcare setting or managing health or eldercare programs with oversight of compliance.
• Bachelor’s or master’s degree in a relevant field
  
• Experience handling data and conducting analyses using a productivity suite software, including elaborate spreadsheets and preferably relational and/or hierarchical databases

Benefits of Working at WelbeHealth: Apply your quality expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits

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