Quality Documentation Specialist - Medical Account (Bilingual Spanish & English)

*This role is open for all applicants in Latin America.*

As a Quality Documentation Specialist, you will play a crucial role in supporting healthcare providers by accurately transcribing medical information into Electronic Medical Records (EMR) systems. Operating in a virtual environment, you'll need to excel in independent work, maintain meticulous attention to detail, and exhibit exceptional typing and computer skills. Your role will involve transcribing various forms of medical documentation, including audio recordings, live conversations, and written notes, into EMR systems with precision and efficiency.

Responsibilities:

• Accurately document patient encounters, including medical histories, eye examinations, and treatment plans, in Eyefinity, the electronic medical record (EMR) system.
• Assist optometrists during patient examinations by recording findings, test results, and treatment recommendations in real-time.
• Coordinate with the pharmacy to send prescriptions and ensure timely delivery of medications to patients.
• Facilitate communication between the optometrist and other healthcare providers by sending referrals and coordinating follow-up care as needed.
• Receptionist/Administrative Assistant (10 hours per week)
• Answer phones and greet patients in a professional and friendly manner, providing assistance and directing calls to appropriate staff members.
• schedule patient appointments and manage the clinic's appointment calendar, ensuring optimal utilization of clinic resources.
• Verify patient insurance coverage and eligibility, process insurance claims, and assist with pre-authorizations for procedures and treatments.
• Prior Authorizations for different medications prescribed to patients.
• Send referrals to other healthcare providers and specialists, coordinating patient care and ensuring seamless transitions between providers.
• Update patient information and medical records in the practice management system (PMS) and EMR, ensuring accuracy and completeness of documentation.

Requirements

• Proven experience as a Medical Scribe, preferably in an optometry or healthcare setting, with a minimum of 30 hours of scribing experience.
• Experience in medical receptionist or administrative assistant roles, with proficiency in handling reception duties, insurance verification, and scheduling.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with a focus on providing exceptional customer service to patients.
• Proficiency in computer skills, including experience with EMR systems, PMS systems, and Microsoft Office Suite.
• Knowledge of HIPAA regulations and patient privacy laws.
• Compassionate and empathetic attitude towards patients and medical staff.
• Ability to work independently and collaboratively as part of a multidisciplinary healthcare team.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Willingness to work on Pacific Daylight Time (PDT) schedule. 
• Own a Laptop or Desktop with 8GB RAM, Core i5 or above, and Microsoft Office. Plus, a reliable internet connection (at least 10 Mbps).

Benefits

• 💰 Competitive Compensation: Earn a salary rate per hour of $6 per hour for a full-time commitment of 40 hours per week based on your experience and skills. We believe in recognizing and valuing your contributions, ensuring you’re rewarded for your hard work.
• 🌟 Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you’re well-prepared to embark on your next chapter when the time comes.
• 🏥 Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*.
• 🚀 Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
• ✈️ Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it’s exploring new destinations or taking a well-deserved break, we’ve got you covered, ensuring you can recharge and return refreshed.
• 🎉 Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.

Ready to embark on this exciting journey? Apply now! 🌟

At Virtual Staffing Careers, we connect talented individuals with amazing work-from-home opportunities. We understand the demand for flexible remote work and have built strong relationships with top companies across the U.S. Our experienced team matches your unique skills and aspirations with Virtual Staffing Careers, we connect talented individuals with amazing work-from-home opportunities. We understand the demand for flexible remote work and have built strong relationships with top companies across the U.S. Our experienced team matches your unique skills and aspirations with the perfect remote positions. From entry-level to executive roles, we have a wide range of opportunities available.

IMPORTANT: PLEASE SUBMIT YOUR RESUME IN ENGLISH.

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