Qualitative Researcher - German Language

About Lovevery

Lovevery is a fast-growing digitally native brand co-founded by successful serial entrepreneurs and based in the United States. Our customers are parents, and our mission is to help them feel confident they are giving their children meaningful development experiences in the critical early years of life. Taking a science-based approach, Lovevery products have won awards from Red Dot, Parents' Choice, and NAPPA. TIME Magazine named The Play Kits subscription offering as one of the Best Inventions of 2018. 

The role

Lovevery is looking for an experienced German-language qualitative researcher to support the execution of a focus group with German customers in the months of September and October, 2023. The researcher will play a key role in helping us learn more about our customers in an important market. Based on performance, there is the potential for additional work on future research studies with Lovevery, including recurring quarterly focus groups following the same format.

In collaboration with the lead researcher from the Lovevery team, the freelancer will help moderate, analyze and report the findings from one 90-minute, remote customer focus group to be conducted in the German language.

Responsibilities will include:

• Participate in planning sessions with the lead researcher and research coordinator to finalize the participant roster and prepare for the session.
• Review existing German-language participant communications and update as needed.
• Translate and prepare a German-language discussion guide for the focus group based on a previously developed English-language template.
• Moderate the remote focus group in the last week of September using Zoom or similar software in German language and following the discussion guide.
• Joint debrief with lead researcher and stakeholders immediately following the session.
• Facilitate limited real-time interpretation to address stakeholder follow-up questions during the focus group.
• Capture and translate key quotes or video clips from focus groups recordings that are representative of significant findings.
• Deliver an English-language summary of key findings and themes from the focus group to the lead researcher as a follow-up deliverable.
• Potentially participate in a readout meeting along with the lead researcher and key stakeholders.

Requirements:

• 5+ years of experience conducting qualitative research such as focus groups or in-depth interviews.
• Fluent in German with experience living in and/or conducting research in Germany.
• Preference for researchers with experience in direct consumer research (e.g, UX, product, ecommerce).
• Ability to familiarize yourself deeply with core research goals and thoughtfully moderate conversation in order to elicit nuanced insights. 
• Experience and comfort handling standard focus group dynamics: engaging quiet participants, redirecting disruptive participants, etc.
• Experience in the early childhood industry is a plus.

Anticipated scope:

• 20-30 hours of work including prep and follow-up over 4-5 weeks.

Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.

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