QA Automation Engineer and Tester - Salesforce implementation project

You are knowledgeable, effective, and approachable—a proficient QA tester with a real passion for refining business processes through technology. You excel in resolving complex issues, understanding technical details quickly, and clearly communicating solutions. Your ability to simplify complicated problems makes you a key player in any team.

We are innovators, strategic problem solvers, and masters of collaboration who leverage analytical thinking and cutting-edge technology to address our customers' most critical challenges. In this role, we are looking for a talented & ambitious QA tester to bolster our quality assurance activities for customer project implementations.

In the role of QA Automation Tester, you will be part of a high-powered team ensuring seamless customer experiences utilizing our SaaS solution suite. This position has a strong focus on front-of-process analysis followed by highly effective testing utilizing the most efficient combinations of AI and automation tools for customer projects.

Understand the business process to efficiently analyze, create and execute testing plans to meet project requirements.

Work closely with the customer Implementation team on customer projects, to ensure quality is maintained throughout the software development lifecycle.

Use assisted automated testing tools - primarily Copado - to achieve the most efficient process and most effective results. Develop Salesforce Apex test design and test cases using AI. Perform manual testing when necessary specially to ensure the styling and design. standards are met.

Track discovered incidents meticulously performing detailed regression testing to maintain system integrity.

Provide essential troubleshooting assistance during post-release and post-implementation stages.

Utilize the latest advancements in AI, Automated Testing, and Salesforce in adopting new tools that enhance service delivery and operational efficiency, ensuring best practices in QA testing.

Requirements

• Strong analytical skills and problem-solving skills combined with ability to document & collaborate with both technical and non-technical stakeholders effectively using professional-level English.
• Capabilities leveraging AI toward increased efficiency and effectiveness within QA.
• 4-6 years of experience specifically with Salesforce.com projects
• 4-6 years of experience working on customer projects
• 3-5 years experience with Automation tools like Selenium, Playwright, Copado and ROBOT framework.
• Proficient in creating clear, concise, and comprehensive test plans and cases.
• Experienced in both white box and black box testing techniques.
• Familiarity with performance and/or security testing is advantageous.
• Well-versed in regression testing and capable of documenting and troubleshooting errors effectively.
• Knowledge of test incident management software such as Jira, qTest, Zephyr.
• Knowledge of Python preferred.
• Knowledge of Salesforce Apex preferred.
• Excellent command of the English language, both written and verbal, with a high attention to detail and strong analytical and problem-solving skills.
• Additional experience with SQL and Data Reporting Tools is beneficial.

Benefits

• Health Insurance, PTO, and Leave time
• Ongoing paid professional training and certifications
• Fully Remote work Opportunity
• Strong Onboarding & Training programs

Work Timings - 2:00 pm -11:00 pm IST

About Expedite Commerce

At Expedite Commerce, we believe that people achieve their best when technology enables them to build relationships and explore new ideas. So we build systems that free you up to focus on your customers and drive innovations. We have a great commerce platform that changes the way you do business!

See more about us at www.expeditecommerce.com. You can also read about us on https://www.g2.com/products/expedite-commerce/reviews, and on Salesforce Appexchange/ExpediteCommerce

All qualified applicants to Expedite Commerce are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

Expedite Commerce is a leading provider of comprehensive lead-to-cash solutions, delivering a cloud-based Revenue Operations and Management platform designed to streamline and enhance the entire buyer journey. As an AI-first company, our innovative solutions are crafted to help our customers boost sales, improve customer experience, and automate operations, ensuring they achieve maximum potential from start to finish.

Our solution suite includes:

• B2B Ecommerce Storefront
• Digital Sales Room
• Digital Guided Selling
• Configure-Price-Quote
• Contract Lifecycle Management
• Recurring Billing & Subscription Management

Industries We Serve

• XaaS
• SaaS
• Manufacturing
• IoT
• Communications

Founded in 2008 and headquartered in Plano, Texas, we support customer operations worldwide.

Why Join Us?

At Expedite Commerce, we pride ourselves on being a premium, high-performing, and culturally strong organization. We believe in fostering an inspiring work environment that encourages innovation, collaboration, and personal growth. Join our team and be a part of a company that is shaping the future of digital commerce with cutting-edge AI-driven solutions and unwavering dedication to excellence.

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