Project Management Intern

SupplyHouse.com, a fast-growing and innovative e-commerce company, is looking for a Project Management Intern to work with us virtually this summer! This individual will join our Customer Experience (CX) team within our Marketing department and will assist in executing a wide variety of customer experience projects that have direct impacts on our digital experience. They will also assist with various workflows and processes to ensure efficiency and timely execution.

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

This position may require travel to our NY office headquarters up to two times during the program for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.

Location: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin)

Length of Program: Monday, June 3rd, through Friday, August 9th

Internship On-Site Meeting: Thursday, July 25th (required)

Schedule: Standard business hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. EST. However, there is some flexibility as per our Flex-Time Policy.

Salary: $20.00/hour

What is CX?

The Customer Experience (CX) team brings together product, design, research, and development to drive customer-preferred experiences on our website and app. The team propels innovation through customer research, best practices, and creative solutions to enhance our digital experience, strengthening our brand's relationship with our core customers. This fosters a sticky experience that promotes loyalty and brand recognition within our niche industry of Plumbing, Heating, and HVAC supplies. At our core, we use empathetic design techniques to champion the Trades, striving to create an experience that caters to their needs and wants both pre- and post-ordering.

The Day to Day:

• Gain an overall understanding of the project process – from the research and discovery phase to the design process to requirement writing, and of course project management
• Work alongside the distinct roles that make up our CX team – learn, ask questions, and experience their responsibilities
• Help organize and orchestrate a stream of innovative ideas from around the business and directly from customers
• Work with cross-functional teams to test new features before launch

Requirements:

• Working toward a Bachelor’s degree in Business or a related field
• Excellent organizational skills
• Problem solving and decision-making abilities
• Strong written and verbal communication skills

What's important to us:

• Positive Attitude– We work in close quarters where attitudes are contagious
• GRIT – Our 5 core values! (Generosity, Respect, Innovation, Teamwork, and Grit)
• We like to have fun at work! – NO really! Team building events, guest speakers, and company sponsored activities

Why work with us:

• Gain Experience – Gain real-world, hands-on experience.
• Build Connections – Connect with other interns and team members throughout the company.
• Have Flexibility – Standard business hours are from 8:00 a.m. to 5:00 p.m. EST. However, feel free to utilize our “Flex-Time” policy to adjust your start and end time slightly.
• Collaborate – Working in a team atmosphere is vital to our success and everyone here plays an important role.
• Stay Engaged – Be on the lookout for our virtual activities, events, and giving back initiatives!

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.

Hear from our previous interns:

• "Since my first day as an intern, I have always felt so welcomed by the team members in each department. My Team Lead gave me a chance to start making an impact on day one and has been there for guidance every step of the way as needed. Working with kind, driven people is my favorite part of being at SupplyHouse!"     - Josh, IT Team
• "Spending my summer with the SupplyHouse team was one of the best decisions I’ve ever made. From the incredible hands-on experience to the outstanding mentorship, I gained immense personal and professional growth. I also created valuable connections with team members across departments and with the other interns. Every intern is heavily valued, and our opinions were welcomed and appreciated. The internship exceeded all of my expectations and was a pivotal step in my professional journey, leaving me with newfound confidence, knowledge, and memories that will certainly shape my future endeavors."     - Sarah, HR Team
• "My internship at SupplyHouse was an incredible journey of growth and learning. The dynamic and collaborative work environment allowed me to apply theoretical knowledge to real-world projects, enhancing my skills. The supportive team and inclusive culture made SupplyHouse not just a workplace but a place where I felt empowered and inspired to excel."     - Manal, Marketing Team

We are looking for motivated, passionate students who are hoping to continue working full-time following graduation. Please submit your resume if you are interested in applying!

Check us out! https://www.supplyhouse.com/our-company

Please know that we are unable to sponsor work visas or temporarily hire candidates that are authorized to work for a defined period of time in their field of study for this position.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

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