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Pismo

São Paulo, São Paulo, Brazil

Posted on: 21 May 2024

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Product Specialist Migrations

Summary

The Migration squad is responsible for providing all the services necessary for a customer who wants to bring their data from another processor to Pismo. We guide our customers from the kick-off to the final migration go-live date. We are always evolving our migration platform to provide quality service and also allow other customers from different businesses to migrate to Pismo.

What you'll do

  • Conduct product migration presentations for customer's key stakeholders and support technical questions from the customer's development team
  • Oversee with the cross-squads PMs the end-to-end migration product life cycle, from ideation to launch, customer support, integrated tests and continuous improvement, collaborating with engineering teams.
  • Work with the Migration Product Manager to prioritize and manage the product evolution backlog
  • Participate in customer's meetings and handle their expectations over product deliveries
  • Collaborate with pre-sales/sales/implementation teams, providing technical expertise to drive effective migration product explanations and client engagements.

Minimum Qualifications

  • In-depth knowledge and hands-on experience with issuers/processors migrations or credit card/core banking platforms .
  • Strong technical background with a track record of successfully managing complex, API-driven products
  • Great communication skills to convey complex technical concepts to both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills to address challenges and make informed decisions
  • Foster a collaborative and innovative work environment.
  • Advanced or fluent English

Core Benefits

  • Remote work
  • Flexible hours
  • Gympass
  • Meal & Food vouchers
  • Remote work financial support
  • Life Insurance
  • Medical and Odontological Assistance
  • Employee child care benefit: daycare
  • Vidalink partnership
  • Day off (Birthday)
  • Support for studying languages
  • 50% off AWS and GCP certifications

 



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Tags

technical
support
manager
financial
banking
engineering
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