Product Program Manager

About the team + role

As a Product Program Manager at Robinhood, you will play a critical role in ensuring the operational readiness of product launches and large-scale initiatives. Your responsibilities will include developing and socializing detailed operational readiness plans and timelines, as well as gathering, testing, and approving operational requirements prior to launches. You will collaborate with various internal teams to align efforts and ensure that each project is launched with flawless execution.

It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

• Define, track, and communicate key launch operational metrics
• Capture customer insights to inform product strategy and roadmap adjustments
• Collect frontline agent feedback on customer sentiment, product inquiries, and feature requests
• Address bugs or issues requiring immediate attention

What you bring

• Proven experience in program or project management
• Exceptional organizational and time management skills
• Strong communication and collaboration abilities
• Skill in efficiently implementing operational strategies and achieving tangible outcomes
• Capability to identify and address risks, challenges, and necessary adjustments to timelines when required.

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

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