Product Owner

Product Owner

Upshop, formally known as Applied Data Corporation, is a rapidly growing SaaS company that provides innovative software solutions to the retail grocery industry. Our mission is to transform the way grocery retailers operate by streamlining operations and improving customer experiences. Our platform leverages cutting-edge technology to enable retailers to manage their business in a more efficient and effective way. Our Total Store Operations suite includes solutions for Fresh Item Management, Computer Assisted Order, DSD Management, Task Management, eCommerce Fulfillment Orchestration, and Expiration Date Management.  We have a reputation as both a great partner to our clients as well as a great place to work. Today, the company supports more than 150 clients across 22,000+ locations globally.

As a Product Owner at Upshop you will be a key member of the product development team responsible for defining the product vision, strategy, and roadmap. You will collaborate closely with cross-functional teams, including developers, designers, and stakeholders, to deliver high-quality products that meet customer needs and drive business success. Your expertise in agile methodologies, market research, and user feedback analysis will play a crucial role in ensuring the success of our products.

Key Responsibilities:

1. Product Area / Vision and Strategy:

   - Define and communicate the product area vision, strategy, and goals in alignment with the company's overall objectives.

   - Conduct market research and competitor analysis to identify market trends, customer needs, and opportunities for product enhancements.

   - Work closely with stakeholders to understand business priorities and incorporate them into the product roadmap

2. Product Backlog Management:

   - Create and maintain a prioritized product backlog, including user stories, epics, and acceptance criteria, based on customer feedback, business value, and technical feasibility.

   - Continuously groom and refine the backlog to ensure that it remains up-to-date, relevant, and ready for development.

3. Requirements and Analysis:

   - Collaborate with cross-functional teams and end-users to gather and analyze product requirements.

   - Translate customer needs into clear and actionable user stories with well-defined acceptance criteria.

   - Travel to customers to fully understand client requirements and workflows.

4. Agile Product Development:

   - Function as the voice of the customer during the development process, providing guidance and direction to the development team.

   - Participate in agile ceremonies, including Sprint Planning, Sprint Review, and Sprint Retrospective meetings, to maintain a smooth development process.

5. Product Release and Launch:

   - Coordinate with development, design, and QA teams to ensure on-time delivery of high-quality product increments.

   - Plan and execute product launches, including marketing collateral, documentation, and user training materials.

6. Performance Monitoring and Iteration:

   - Monitor product performance, user feedback, and analytics to identify areas for improvement and innovation.

   - Drive continuous iteration and improvement of the product to enhance customer satisfaction and product success.

Requirements:

- Bachelor’s degree in business, Engineering, Computer Science, or a related field.

- 5+ years of experience as a Product Owner or similar role in an agile software development environment.

- Proficient understanding of agile methodologies, specifically Scrum, and experience working with Scrum teams.

- Strong analytical and critical thinking skills, with the ability to gather and interpret data to make informed decisions.

- Excellent communication and presentation skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

- Experience in market research, competitor analysis, and user feedback analysis.

- Knowledge of product management tools, such as aHa, Azure DevOps, or similar.

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