Product Owner

Hazel Health, the leader in school-based telehealth, partners with school districts as an extension of the school health team to provide mental and physical health services to K-12 students where they are–at school or at home. Nearly 4 million students are eligible for Hazel care across over 150 school districts nationwide. Hazel’s mission is to transform children’s access to health care because when students feel better, they learn better.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation’s call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

The Role: Product OwnerLocation: Remote

• As a Product Owner at Hazel Health, you will be a central figure in our product development process. Your primary responsibility is to bridge the gap between our stakeholders and engineering teams, ensuring that our technology solutions directly meet the requirements of students, schools, and healthcare providers. In this role, you will manage the team's backlog, advocate for a user-centric approach, and collaborate across cross-functional teams to guarantee the delivery of valuable solutions to our customers.

  What You’ll Do

  • Collaborate with cross-functional teams to develop and maintain a robust engineering team backlog, ensuring it aligns with our product goals.
  • Work closely with schools, families, and internal teams to understand challenges, propose solutions, facilitate discussions, and determine priority features.
  • Conduct in-depth user research to gain insights into our customers' day-to-day experiences with our telehealth platform.
  • Demonstrate genuine empathy and advocate for our customers, ensuring their needs and concerns are addressed in product development.
  • Collaborate closely with Engineering and Customer Success teams to ensure high-quality products and deliver an industry-leading user experience.
  • Contribute to developing and improving Hazel's design and development processes, ensuring alignment with user needs and industry best practices.
  • Stay informed about existing telehealth products and industry trends, leveraging this knowledge to guide product development.
  • Effectively prioritize and deliver on multiple projects simultaneously, ensuring alignment with our product strategy and customer needs.
  • Design, implement, and analyze metrics to assess the success and impact of our products on users.
  • Translate customer experience insights and product strategy into high-level requirements and user stories, facilitating seamless development.

  Your Background

  • Passion for our mission
  • 3+ years of related Engineering, Product Management, and/or Agile Scrum experience
  • Solid technical background with understanding and hands-on experience in software development or web technologies
  • Demonstrated experience providing product leadership in a start-up environment
  • Skilled in gathering and interpreting user experiences so that product changes and updates reflect real needs
  • Excellent communication, negotiation, and problem-solving skills
  • Exceptional people skills with the ability to build trust and camaraderie with a diverse user base 
  • Ability to travel as needed 
  • Healthcare or K-12 education experience a plus

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. 

Total compensation for this role is market competitive, with a base salary range of $127,000 to $150,000, a management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.

Hazel’s Core Values:

• Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.

• Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.

• Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.

• One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.

• Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.

• Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.

This is an exciting position in a fast-paced organization. We offer:

• A competitive compensation package
• A positive, supportive, and passionate team
• Generous, high-quality medical, dental and vision coverage 
• 401K with a 100% employer match for contributions up to 4% of salary
• 15 days PTO and 10 paid holidays annually
• Flexible Spending Account (FSA) and option for Health Spending Account (HSA) depending on medical coverage
• Employer-paid short-term and long-term disability and employer-sponsored life insurance

Our Stance On Diversity:

At Hazel, we don’t just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.

Hazel is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status. 

All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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