Product Operations Specialist

Join our newly formed Product Operations team to enable the transformation of Tempo to operate at scale. Support the rollout and continuous refinement of our new operating model by supporting process improvement, the usage of standardized tools, and by providing insight into operations through data.

 

What You'll Do - 

• Release Management: Coordination of important communication channels and updates across multiple teams. Facilitation of key decisions for go-no-go decisions. 

• Facilitate quarterly Program Increment Planning sessions 

• Jira Administration: Work as part of a wider Jira Administration team. Support product and engineering teams that leverage Jira by making strategic updates including developing custom workflows, issue types, custom fields, etc. May include participation on Tempo’s governance board.

• Collaborate with product managers, designers and engineers to support the development, deployment, and release of software products to market.

• Create and manage dashboards and reports that provide executive insight into product development and release management progress.

• Team process improvement: Provide coaching to teams on agile best practices and best practices to leverage the Atlassian and Tempo tools. 

 

Who You Are - 

• Jira Administration experience and Confluence space management skills.

• Agile experience required. Scrum Master certification desired. Experience working in a SAFe environment is a significant plus. Familiarity or experience with being an RTE is a significant plus.

• Experience in product development and product-led organizations is a plus.

• An Agile personal work style, and demonstrated experience in dealing with, and resolving, ambiguity.  

• A track record of building successful relationships and working collaboratively in product development organizations.

• A detail-oriented mindset with a flair for problem solving.

• Strong meeting management skills.

• Excellent writing and communication skills, with end-user documentation experience.

 

What's In It For You (Org-wide) -

• Remote First work environment  

• • If you’re close to one of our 3 Hubs: Boston, Montreal, or Reykjavik, feel free to use the space and catch up with the local team(s) 

• Unlimited vacation in most of our locations!!

• Great benefits including health, dental, vision and savings plan.

• Perks such as training reimbursement, WFH reimbursement, and more.

• Diverse and dynamic teams with challenging and exciting work.

• An opportunity to have a real impact on our business.

• A great range of social activities (both in person and virtual).

• Optional in person meet-ups and the ability to travel to our international offices

• Employee referral program

• And so much more!!

 

Note: As our hiring teams are global, please submit your resume in English only

 

About the company

At Tempo we’re on a mission to help teams build better, together. We are creators of top-selling Atlassian Marketplace apps, supporting more than 29,000 customers, including a third of the Fortune 500 companies, and working with hundreds of Solutions Partners globally. Our solutions help customers orchestrate creation and delivery, so their teams can focus and optimize around their highest priorities. In 2020 and in 2021 we were named Top Atlassian Vendor and we continue to be one of the highest ranked and most heavily used solutions out there.

 

Our product suite has grown from our popular time-tracking solution, which launched in Iceland in 2009, to resource & capacity planning, project cost tracking, project & program management, and strategic roadmapping. In 2021, Tempo acquired Roadmunk, a roadmapping solution popular with product management teams, and ALM Works, creators of the Structure for Jira suite that delights project and program managers around the world. At the beginning of 2023 Tempo expanded its SPM suite to include LiquidPlanner’s capacity planning platform and Old Street Solutions (maker of Custom Charts).

 

We envision a world where everyone inside an organization works in harmony on the most impactful opportunities aligned with their mission. Come join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. Are you ready to unlock the joy of building with us.

 

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