Product Manager

About TherapyNotes

TherapyNotes is a national leader in behavioral health Practice Management and Electronic Health Records (EHR) software. Our software-as-a-service (SaaS) solution is at the forefront of innovation, seamlessly integrating patient scheduling, medical records, billing, and electronic claims to revolutionize how mental health professionals manage their practices.

At TherapyNotes, we are a growing team of passionate and talented individuals. Our team thrives on collaboration and innovation, continually pushing the boundaries of what EHR software can do. We pride ourselves on our ability to adapt to the ever-evolving landscape of healthcare and technology, staying at the forefront of industry trends.

We believe in pushing each other to learn and solve complex problems, fostering an environment where your skills and expertise will flourish. Together, we are shaping the future of behavioral health software, making it easier for clinicians to provide the best possible care to their patients.

If you are passionate about technology, mental health, and making a difference, TherapyNotes is the place where you can realize your potential.

Position Description 

TherapyNotes is revolutionizing the way behavioral health professionals manage their practices with our user-friendly, web-based Practice Management System. Our platform streamlines tasks like scheduling, billing, documenting, and managing telehealth sessions, enabling clinicians and practice managers to focus on what matters most: quality patient care.

We are seeking an experienced and passionate Product Manager to join our growing team and take ownership of the billing aspects of our platform. You will play a pivotal role in shaping the future of our product, ensuring it evolves to meet the ever-changing needs of our customers and the industry.

Responsibilities:

• Own the product vision and roadmap: Analyze market trends, gather user feedback, and collaborate with stakeholders to define and evolve the product vision. Develop a clear roadmap that prioritizes features based on their impact on business goals and user needs.
• Deep understanding of our customers: Possess comprehensive knowledge of the challenges and workflows of behavioral health professionals and practice managers, from solo practitioners to large group practices. Translate this understanding into intuitive and efficient product features.
• Experience in Health IT and behavioral health: Proven experience working with EHR systems and other relevant healthcare technologies is highly desirable. A genuine understanding of the specific needs and regulations within the behavioral health domain is essential.
• Agile leadership and cross-functional collaboration: Champion Agile methodologies, effectively prioritize work with our POs and designers, and collaborate seamlessly with our engineering, design, marketing, and customer success teams.
• Data-driven decision making: Leverage user data and analytics to measure product performance, identify opportunities for improvement, and guide feature prioritization.
• Exceptional communication and presentation skills: Clearly communicate the product vision and strategy to all stakeholders, both internally and externally. Present compelling arguments and build consensus for key decisions.
• Passion for making a difference: We believe in the power of technology to improve lives. You share our passion for making a positive impact in the mental health care space.

Qualifications:

• 5+ years of experience as a software product manager, preferably in the healthcare or SaaS industry.
• Bachelor's degree in a relevant field, such as computer science, business, or healthcare administration, is required.
• Deep knowledge of the behavioral health landscape and the challenges faced by practitioners.
• Experience with EHR systems and other relevant healthcare technologies is a plus.
• Proven track record of successfully launching and evolving software products.
• Strong understanding of Agile methodologies and product management best practices.
• Experience working with cross-functional teams in a fast-paced environment.
• Excellent communication, presentation, and collaboration skills.

Competencies

• Teamwork - Balances team and individual responsibilities, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, able to build morale and group commitments to goals and objectives, and supports everyone's efforts to succeed. 
• Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, and able to read and interpret written information.
• Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, and uses reason even when dealing with emotional topics. 

Benefits

• Competitive salary -$100,000-125,000/year
• Comp-time and flexible work hours
• Full health, life, disability, and dental insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments

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TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

1/30/24

TherapyNotes is the national leader in web-based behavioral health practice management and electronic health records software. The software as a service solution integrates patient scheduling, medical records, billing and electronic claims to streamline the way mental health professionals manage their practice. Our growing team of developers, QA engineers, IT experts, customer success specialists, and business professionals are dedicated to providing our customers with the best EHR software experience.

TherapyNotes offers careers that provide the freedom to do amazing work, interact with great people, and offer fantastic learning and growth opportunities. If you are interested in working for a SaaS based company, looking to join a supportive team, and aspire to build and support great products, please review our current openings and select a position to apply.

A list of our current openings is below. Feel free to submit a resume even if you don't see a perfect match for your credentials if you feel you can contribute to the team.

TherapyNotes is a mid-sized business, but we have always enjoyed diversity in our team. We believe in equality of opportunities regardless of race, religion, gender, disability, or sexual orientation. Employees are encouraged to be open and sensitive to the unique needs of others and discrimination is strictly forbidden. At TherapyNotes.com we believe that diversity fosters creativity which is important when implementing state-of-the-art solutions for our customers.

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