Product Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re on a mission to help power the businesses that are the backbone of the global economy. You will be a key part within our B2B Product & Technology group to help implement the strategy and build something completely new that will change the wholesale buying industry. We need someone that is highly motivated, creative, and not afraid to push past status-quo to help merchants and brands buy better. This is a highly technical role for someone who is comfortable bridging platforms and datasets together to create customer value that spans across products.

If you’re looking to work in a fast-paced, highly collaborative environment that impacts a large global customer base - that’s where you come in! The Product Manager is responsible for overall team product direction and strategy and will involve frequent collaboration with customers and internal teams to help shape priorities and build the roadmap. This dynamic position requires the ability to collaborate effectively with multiple internal teams and stakeholders, be productive and adaptable in the face of evolving business priorities, and able to take responsibility and ownership in coming up with solutions to our customer pain points.

If you are a dedicated problem-solver and are ready to make a huge impact on an international scale, we would love to hear from you!

What you’ll be responsible for:

• Drive the problem and solution discovery process alongside design and engineering
• Gather insights from our existing customer base, internal stakeholders, and market trends to help shape product direction
• Create clear, concise and thoroughly researched problem narratives that align all stakeholders on customer and business problems
• Define your KPIs, outline a baseline and accurately predict the impact you expect to make
• Create easily understood product delivery plans and requirements in collaboration with technical and design team members
• Build great relationships with dependent teams and stakeholders and drive clear communications and alignment
• Work hand-in-hand with your engineering team to execute the roadmap and meet your objectives
• Collaborate with Go-to-Market teams to coordinate successful product launches

What you’ll be bringing to the team:

• Great communicator who drives success through alignment
• Data-driven mindset - strong analytical skills to help root your decisions 
• Expert in Agile/Scrum development cycle, building and delivering high-quality software on time
• Experience building products or features from the ground up, working from an idea to a launched product
• Demonstrated knowledge of building new services with internal and customer facing API’s
• Experience integration systems using APIs and/or middlewares
• Showcasing customer empathy by working with customers, design and development teams for ideating on solutions

Even better if you have, but not necessary:

• Understanding of SMB or enterprise wholesale between merchants and brands/suppliers
• Retail and eCommerce industry experience
• Experience integrating systems using EDI

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!

What’s in it for you?

Come live the Lightspeed experience...

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs everyday
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Health insurance
• Health and wellness benefit of $500 per year
• Hybrid working policy 
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day
• LinkedIn Learning License

#LI-DS1

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