People Operations Specialist

People Operations Specialist

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. 

We have an exciting opportunity to join our People Operations team in Manila and are currently looking for a People Operations Specialist to join the team.

As a People Operations Specialist you will provide overall support to all HRIS (Bamboo HR) users. Update changes in the HR system e.g., movement, onboarding, offboarding. Provide periodic/ad hoc meaningful reports and analysis. Support other processes in People Operations such as but not limited to administration of contractor perks, fees, contracts and acquisition. Own other administrative deliverables as directed by the People Operations Manager, Philippines.  

Key responsibilities will include:

• Manage the contractor information system and ensure the completion of accuracy of data
• Provide support via chat/email/phone to information system users in a timely manner
• Build a Knowledge Base of incidents or scenarios for reference and improvement
• Participate in the setup, testing and implementation of new processes, functionality, and upgrades
• Deliver reporting and analytics in a timely manner
• Conduct monthly audits of data to ensure data integrity
• Provide support in the administration of People initiatives and policies.

What you will bring to the role:

• Proven work experience in General HR or understanding of the HR processes is a must-have 
• Exposure in Service Desk or Shared Services is preferred 
• Proficiency in HRIS and ticketing systems are advantageous
• Exposure in supporting a global team
• Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization
• Excellent problem-solving abilities and attention to detail

Working Conditions/Arrangement

• 12-month contract
• Remote set-up (but might be asked to report onsite once every quarter, the office is located in BGC Taguig)
• 20 Leave credits (half are convertible to cash if not used)
• Competitive pay

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.

With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.

As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co

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