People Experience Partner

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.

QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.

WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.

WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.

ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.

FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. 

THE IDEAL CANDIDATE

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes.  The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent.  Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.

We need someone who has experience and energy for the evolving nature of HR in an early stage growth company. Your role will provide options, solutions, insights and direction on people related challenges - from supporting the design and maintenance of a strong compensation philosophy, to rewarding and recognizing exceptional performers, to helping leaders manage performance on their team, to rolling out region-wide programs to make our employee experience even better. In an ideal world, this person has an understanding & experience in HR programs relevant to early stage startups such as designing compensation structures, administering equity programs, managing onboarding, designing and implementing policy and team engagement for remote teams. 

• Take a creative approach, grounded in data, as you enhance, implement, and iterate on our People programs, building repeatable and scalable practices
• Assist with People projects and initiatives including, but not limited to maintaining compensation and equity processes at a global scale, employee onboarding, performance improvement, learning & development, and policy implementation
• Design and implement core people processes in collaboration with key stakeholders. Navigate through difficult compliance issues in relation to policies and procedures. Design and deliver best-in-class employee experiences to drive engagement and performance

• You are an excellent communicator and have the ability to build relationships with team members and stakeholders
• You ensure efficiency and effectiveness of the work by accounting for dependencies. You identify and act on ways to keep work moving forward despite obstacles 
• Your subject matter expertise allows you to serve as a resource to others and it supports quality work that positively impacts the direction of your projects
• You make connections across varied business and employee needs to address them at scale

• 4+ years of experience in a similar role
• Comfortable remaining flexible and adaptive in an ambiguous environment and have experience working at a fast growing startup
• Experience in e-commerce, tech, and building early stage companies is a plus
• Healthy experience and confidence tools such as GSheets/Excel, Carta, and Rippling are a plus

• Support the evaluation, design, implementation of compensation programs, policies and processes within an organization. Once established, foster closer alignment to salary bands with fewer outlier cases
• Manage equity relationship with our external vendor and associated equity plans. Drive clarity and understanding of the equity program as a critical employee benefit and motivator
• Support the evaluation, design, and implementation of Quince’s onboarding experience to onboard ~100 employees with a high degree of satisfaction (>80%) and increased time-to-proficiency
• Run the engagement survey and program to increase retention in North America

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

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