Partnerships Growth Operations Manager

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a Partnerships Growth Operations Manager to enable Rula’s Partnerships team to crush our growth goals through thoughtful, practical, elegant workflow optimization and analytics. This person will be responsible for maintaining and improving the Partnerships team’s CRM, honing our forecasting techniques, and providing best-in-class reporting and visibility to Rula’s cross-functional stakeholders. This person will apply their experience with sales/growth operations tools and processes to identify and solve operational problems with empathy and analytical rigor. You will be supporting the rapidly expanding Partnerships team as we identify and cultivate exciting new opportunities to expand access to mental health care.

Required Qualifications

• 5+ years of analytics, business / clinical / growth operations, or relevant experience

• Familiarity with growth/sales operations best practices, including growth planning, forecasting, and/or performance metrics

• Proficiency in CRM software, preferably Copper, including its configuration, customization, and optimization

• Strong analytical skills to interpret complex data and translate it into actionable strategies using data management and analysis tools, spreadsheets (e.g., Looker, Excel or Google Sheets)

• Independently creates order and meaning from incomplete information, ambiguous requirements, and nonstandard processes without an existing playbook

• Effective at communicating  (both written and verbal) insights and recommendations to team members and leadership

• Ability to manage projects, including the implementation of new systems or processes, ensuring timely and successful completion

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• 2+ years of experience in the health ecosystem, especially in tech-enabled healthcare services companies partnering with payers or employer health benefit managers

• Experience researching and sizing healthcare opportunities at the market- and opportunity-level

• Experience building dynamic healthcare utilization and/or epidemiological forecasting models

• Experience with growth/sales team territory planning, especially within the healthcare services industry 

• Experience developing or calculating variable compensation plans for growth/sales teams

• Proficiency in SQL or similar query languages for deeper data analysis

• MPA, MPH, MHA or MBA degree preferred

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

• 100% remote work environment from anywhere in the US

• Competitive pay and benefits that don’t change based on location

• Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

• Access to our 401(k) plan

• Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

• Paid parental leave

• Employee Assistance Program (EAP) 

• Stipend to ensure your home office sets you up for success

• Quarterly department stipend for team building or in-person gatherings

• Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.

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