Organizational Change Lead

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The People Strategy team seeks an individual contributor who can holistically view the entire Block ecosystem to improve critical people-related priorities. You will play an important part in supporting leaders and managers in managing and promoting changes guided by the business and people strategy. You will report to the Head of Global People Strategy and Planning for Block.

Over time, the role will support improving organizational effectiveness through change support activities, insight-driven action, progress monitoring, and review.

You Will:

• Develop and implement change management plans to ensure employees adopt new initiatives with minimal resistance. 

• Partner with internal comms and leadership to create change management plans that support global People initiatives. These plans will address communications, capability, capacity, culture, partner management and targeted audience solutions to ensure successful organizational and behavioral change. 

• Collaborate with and advise program leads across the People Team and provide practical support for activities within the change management plans. 

• Work closely with People Strategy Partners, PMO, and the Process Excellence team to ensure that large-scale initiatives and incubation projects are operationally ready. 

• Translate system and process changes into clear actions for employees and partners. 

• Monitor and review the implementation and effectiveness of the change management plans. Make necessary adjustments to improve impact where needed.

• Create a comprehensive framework or playbook outlining the principles, methodologies, and best practices for effectively managing organizational change.

• Standardize change management processes and procedures across different projects and initiatives to ensure consistency and alignment with organizational goals.

• Assess the organization's readiness for change by identifying potential barriers, risks, and challenges that may hinder successful implementation.

You Have:

• At least five years of work experience in organizational change and development. Experience in the FinTech or tech industry is ideal.

• Knowledge of the product design process within HR, and familiarity with implementing enterprise-wide change.

• A history building trusting relationships, gain credibility, and partner with leaders and peers.

• A passion for employee engagement and creating an environment where employees can excel.

• Project management skills, including proficiency with tools like Google Docs, Sheets, and Slides, and a comprehensive understanding of change management principles and methodologies.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $135,200 - USD $202,800
Zone B: USD $125,800 - USD $188,600
Zone C: USD $119,000 - USD $178,400
Zone D: USD $108,200 - USD $162,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

 

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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