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EMF Media

Tunisia

Posted on: 28 September 2023

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Operations Manager

One of our partners is navigating the vibrant world of e-commerce, they are a fresh brand with a clear mission: to serve and make a positive difference in the lives of millions. With an ambition grounded in simplicity and impact, they are more than just a company; they're a commitment. Their ethos champions agility, innovation, and the fire of youth. They value forward-thinking individuals who are ready to roll up their sleeves, embrace challenges, and grow with them. If you have a penchant for carving new paths and believe that flexibility and adaptability are not just traits but necessities, then you might be the energy they are seeking.

 

Key Responsibilities:

  • Strategic Development: Collaborate with the CEO to develop and implement business strategies, plans, and procedures to champion company growth.
  • Translating Vision: Ensure our mission and vision are clearly communicated and embedded in every facet of our operations.
  • Team Building & HR Management: Determine talent needs, spearhead recruitment efforts, and guarantee efficient training and onboarding for the new team members. Oversee HR processes and maintain a harmonious work culture.
  • Process Development: Pave the way for efficient operational processes, tailored to both our team and our growing customer base.
  • Performance Management: Set clear, actionable goals for performance and growth. Monitor and fine-tune performance through astute analysis of data and metrics.
  • Financial Stewardship: Supervise the company's fiscal activities, ensuring responsible budgeting, precise reporting, and diligent auditing. Work alongside the CEO to solidify financial targets and overall fiscal strategy.
  • Stakeholder Collaboration: Cultivate rich relationships with partners, vendors, and our core customer base.
  • Continuous Improvement: Take the lead in refining operations, informed by constructive feedback, meticulous research, and industry benchmarks.

Requirements

  • A notable track record in operations management or a similar role.
  • Proficiency in English is essential; additional languages are a plus.
  • Robust understanding of data analysis and performance metrics.
  • Ability to innovate and drive strategic development plans forward.
  • Demonstrated leadership prowess, marked by adaptability and a proactive spirit.
  • Strong interpersonal skills and the ability to communicate with clarity.

Benefits

  • Purposeful Growth: This is not just a job, it’s a journey. One that offers personal and professional evolution at every turn.
  • Collaborative Ecosystem: Join hands with our CEO, making an impact in an environment that’s as dynamic as it is supportive.
  • Empowerment: Step into the spotlight, shaping a team, refining processes, and influencing the essence of our brand.
  • Impact: In this role, decisions, and drive will be foundational to our success and growth.

 

We welcome the mavericks, the trailblazers, and those with the mettle to venture into uncharted waters. Interested candidates are encouraged to apply with their CV and a compelling cover letter that encapsulates their drive. Together, let's redefine e-commerce.

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Tags

research
data analysis
onboarding
performance management
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