Norwegian Speaking Customer Support Advisor

We're seeking a dedicated professional for a remote Customer Support role for a Furniture Retail Company, with the flexibility to work from Portugal. Join our dynamic team and play a crucial role in ensuring customer satisfaction and resolving inquiries from the comfort of your own home. Contribute to our success while enjoying the flexibility of a remote work arrangement. Elevate your career in this exciting opportunity!

Responsibilities

• Assist customers through inbound calls enthusiastically and professionally.
• Support customers by providing information about products and trying to close the sale over the phone.
• Support customers on resolution of delivery topics (e.g., where are the deliveries at; deliveries that went wrong, is there any stock available, etc).

Qualifications

• High proficiency level in Norwegian
• Fluency in English
• Strong client service and call-handling skills
• Capable of expressing oneself confidently, both verbally and in writing
• Possesses a thorough understanding of the client's products
• Previous experience in a Contact Centre, Customer Service, or sales is welcome

Benefits

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Health insurance with a dental plan (after 6 months contract)
• Relocation package - shared accommodation and flight reimbursement
• Opportunities for career progression and possibilities for an international career through the International Mobility Program
• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the world.

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