Network Engineer II

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications.

TITLE: Network Engineer I
LOCATION: REMOTE
SHIFT: Monday - Friday from 8AM to 5PM (subject to change)
STATUS: W2 Full-Time with Benefits
SALARY: 75K - 95K depending on experience

-Experience with Cisco Routers/Switches/Wireless

-Experience with Fortigate Routers/Switches/Wireless

-Experience configuring/maintaining VPN Solutions

-Experience with RMM tools (Auvik/N-Able preferred)

-Experience with AZURE/MS365

-Nice to have: Experience with Ubiquiti equipment

Job Summary

Performs intermediate and frequently non-routine network administration including account creation and maintenance, system monitoring, security tracking, and user support. May include support using remote access applications.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned.

Leading and participating in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, communication links, and routing protocols
Planning, assisting in designing, and developing local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), and network security (firewalls, IDS, NAC)
Monitoring, analyzing and resolving network hardware and software problems in a timely and accurate fashion
Connect, operate, and monitor network systems
Close cooperation with the data center, operations and technical teams
Create and maintain network documentation of logical network level, physical network design, VLANs, Firewalls, Routing-Protocol
Work with the existing team to improve telecommunications and network options for remote communications
Create and optimize internal network and infrastructure processes
Analyze, diagnose and troubleshoot issues in network environment
Responds and assists Level I Engineer with complex connectivity problems.
Communicates effectively with management, team leader, and team members.
Develops and maintains a high level of customer satisfaction and improved customer relations.
May oversee or assist Level I Engineer in installation of communications hardware; may oversee minor equipment repairs.
Other Duties as assigned

Education Qualifications

Minimum Required Education and/or Experience Requirements:

· Bachelor's Degree.

· Five years of experience in networking field

Preferred Education and/or Experience Requirements

· Bachelor's degree in IT preferred

Licenses, Certifications, and Other Requirements

CCNA

Preferred Licenses, Certifications, and Other Requirements:

Prefer ASTEA familiarity; A+ and OEM equipment certifications preferred, Fortinet, and Meraki certs advisable.

Minimum Knowledge, Skills, and Abilities Qualifications

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

Takes a leadership role in Service/Quality Initiative; continually improves processes; quantitatively monitors processes.
Completes required quality core classes and uses skills and techniques presented. Uses The Core Values in work environment.
Adheres to company/customer safety procedures.
Must be a team player, organized, self-motivated, and able to prioritize; must have outstanding people and communication skills for interaction with other team members, customers, and management
Ability to: read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals.
Effectively present information and respond to questions from groups of managers, clients, customers, and the general public; add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Travel Requirements

· Ability to travel 25% of the time.

· Must be able to work outside of normal work hours occasionally.

Work Environment

Work is performed in standard office/remote setting or on customer site.

Benefits
Medical, Dental, Prescription, Vision, Life and Disability Insurance
Flexible Spending Account (FSA) as well as Health Savings Account (HSA) – save money pre-tax for eligible medical expenses
Employee Assistance Program and Comprehensive Wellness Program
401 (k) Retirement Savings Plan with company match
PTO - Paid Holidays and Vacation Time – encouraging work-life balance
Continuous Learning and Development Programs
Employee Referral Programs
Pet Insurance plans
Bonus Incentive Programs
Growth opportunities

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com.The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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