Meter Services Technician I

Pay Range: $18.50- $22.02/hr.

Job Posting Closing on: Wednesday, May 7, 2024

Workdays & Hours: Shift hours include 7:30 a.m. – 4:30 p.m. and 1:00 p.m. – 9:30 p.m. Eligible candidates must be able to work holidays and weekends, unscheduled overtime with little or same-day notification, and be able to work a rotating on-call schedule.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Meter Services Technician I position is available with the City of Fort Worth Water Department Meter Services section. This is an entry-level position with potential for growth through an established career ladder. The job consists of providing quality in-field customer service, field and technical work related to the installation, maintenance, independently troubleshoot and repair of over 292,000 water meters and water assets. This is a fast-paced environment with a daily sense of urgency and quick response.

Minimum Qualifications:

• High School Diploma or GED
• Possession of a valid Driver’s License
• Must be able to pass physical and drug test
• Able to obtain a TCEQ Class D Water Distribution license within one (1) year of hire
• Able to obtain a TCEQ Class C Water Distribution license within two (2) years of hire

Preferred Qualifications:

• Previous plumbing, mechanical, oil field, utility, or construction field work experience
• Knowledge and experience using a work order system
• Bilingual
• Basic computer skills

The Meter Services Technician I job responsibilities include:

• Installs, maintains and troubleshoots remote-read radio communication signals
• Performs installation and preventative maintenance on water meters, endpoints (radio transmitters), pipe fittings, valves, meter boxes, and lids
• Performs water services field investigations in response to customer inquiries and inspects the condition of water meters and pipe fittings for installation, repair, or replacement
• Obtains and validates water meter readings, turns on/off water services, and locks water service for delinquent accounts
• Provides exceptional face-to-face customer service, answers questions, and take appropriate steps to meet the needs of the customer
• Locates water assets (water service lines, water mains, water meters, and valves), utilizing maps and Geographic Information Systems (GIS)
• Inspects, operates, and maintains assigned City vehicles, equipment, tools, and machinery in a safe and appropriate manner
• Performs other duties as required

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases and workspace restrictions. Requires working outdoors in all-weather environments including wind, rain, snow, extreme cold, or high heat, etc. Frequently exposed to dangers related to plants, animals, insects, spiders, and snakes.

Physical Demand

Heavy Work – Depending on assignment, positions in this class typically exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. This includes but is not limited to cases of water meters, registers, and automated metering supplies, tools, equipment, etc. Duties require mobility to work out in the field, tools, equipment, etc. Duties require mobility to work out in the field.

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