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Planned Parenthood

USA

Posted on: 10 August 2023

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Market Analyst

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.

Stronger is an affiliate-driven health care transformation office designed by, for, and with affiliate leadership across the country. We are focused on strengthening affiliates and facilitating the innovation needed to build the Planned Parenthood of the future.

The Stronger Change Office (SCO) seeks a dynamic and creative Market Analyst. This role will provide analytic support to affiliate partners on market analysis-related initiatives and enable evidence-driven decision-making across the Federation through the acquisition, support, and use of data and analytic tools.

This role will be situated within SCO and will report to the Associate Director of Market Analysis. It is a dynamic role that will evolve based on the needs and priorities collectively identified by Stronger affiliates.

This position is expected to promote diversity, equity, and inclusion as core values of PPFA and work with others in a culturally informed way.

Purpose: The Market Analyst sustains the team’s performance by anticipating and supporting market analysis needs of the Stronger Change Office, including conducting market and ad hoc analysis and sharing actionable insights with affiliates. They will analyze data, present findings, and develop technical and user-facing materials and documentation. They will identify possible roadblocks and recommend possible solutions for how to resolve them.

Delivery: In this role we are looking for someone who is naturally curious, enjoys working with data, and isn’t afraid to ask questions. They should be able to act independently while knowing when to ask for guidance or direction. They should also be comfortable working with sensitive information, including data about abortion. They need to create effective timelines, sustain the delivery of our services, and incorporate adjustments as needed to accommodate changing demands.

Broadly, this individual will:

●Work within established processes on varied tasks to achieve high quality objectives with minimal guidance and consistently deliver on commitments on time and to an exceptional standard

●Take initiative by iterating on existing processes, identify problems with existing problems, and propose solutions

Specifically, this individual will:

●Produce reporting/analytic work products within the full lifecycle of development: requirements gathering, design, data acquisition, cleaning, development, testing, documentation, maintenance, and troubleshooting

●Conduct location and other geospatial analysis, including demographics, other health care locations, and drive time studies at a local, regional, and national scale to inform affiliate strategic decision making and business development

●Develop demographic, thematic and suitability maps and other visualizations to provide a profile of the local market

●Assist affiliates and partner with national office staff in providing data and analytic capacity to make and implement data-driven decisions about expanding access to care

Engagement: This role will require collaboration with National Office staff within the SCO department and across various departments within the Federation Engagement and Impact Division. It will also interact with Affiliate leadership on specific projects, but under the guidance from their supervisor or other SCO leadership. They will be a strong communicator, an enthusiastic learner, and self-driven, with an interest in how to analyze and present information to various audiences, including non-technical users.

●Collaborate with SCO leaders, team members, and project stakeholders to complete market analysis projects for affiliates

●Consult with internal and external partners by training end-users and providing technical support, service, and education

●Advise project team on remedial solutions to align requirements to changing demands

●Recommend and implement process improvements to ensure efficiency and streamline internal and cross-team tasks

●Communicate with internal and external stakeholders to ensure sustained delivery of the service

Knowledge, Skills and Abilities (KSAs):

PERSONAL QUALITIES / OTHER ATTRIBUTES

●Sharp attention to detail and the ability to meet critical deadlines

●Strong task and project execution with ability to handle multiple, concurrent projects

●Succinctly communicates the results, insights, and implications of analyses

●Superior customer service with internal and external customers

●Strong organizational, analytical, and problem-solving skills

●Ability to recognize and respond to problems with potential solutions in a highly professional, confidential, and sensitive manner

●Ability to work collaboratively and flexibly with a dynamic, fast-moving team, completing multiple tasks with poise, accuracy, and confidence

●Strong oral and written communication skills

●Have familiarity and experience working with the diverse communities Planned Parenthood serves, including an appreciation for the assets of each community and understanding of the institutional barriers to health care that currently exist

●Comfort working with a distributed team comprised of in-office and virtual/remote staff

●Flexibility and ability to adapt to quickly changing priorities and ambiguous situations

●Commitment to PPFA’s mission and diversity, equity, and inclusion, particularly surrounding race equity

●A deep commitment to Planned Parenthood’s mission of promoting Sexual and Reproductive Health

TECHNICAL SKILLS / EXPERTISE:

●Bachelor’s degree or equivalent experience required

●At least 1 year of professional experience conducting strategic data analysis and delivering that data in actionable insights required; experience in health care or related field preferred

●Experience using ArcGIS (or other spatial analysis software) required

●Experience with statistical packages (STATA, SPSS, and/or R) preferred

●Experience with Tableau, PowerBI or similar business intelligence tool(s) preferred

●Experience with Asana/Smartsheet or other project management tools preferred

●High proficiency in Google products, Asana preferred

●Proficiency with Microsoft Office required

●Experience with practice management and/or electronic health record (EHR) applications preferred

●Strong communication skills, including excellent grammar and writing, required

Travel: This is a telecommuter position. The Analyst will be expected to spend 10-15% of time traveling to meet with Stronger affiliates and other key stakeholders.

Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

PPFA participates in the E-Verify program and is an Equal Opportunity Employer.

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*PDN-HR

All roles that are denoted as NYC, DC, or both will be on a hybrid schedule, requiring 2-3 days per week in the office.