Manager of Technical Enablement

The Sr. Manager of Technical Enablement function will be responsible for the Pre-Sales & Partner Technical sales functions.  The ideal candidate will have a good mix of deep technical knowledge, business acumen, strong communication skills and a background in IT, InfoSec, and/or Cloud.  

Responsibilities:  

• Track key success metrics and key performance indicators (KPIs) specific to enablement efforts to show return on investment (ROI) and overall impact
• Work with the Pre-Sales Engineering Leadership teams to design and implement a roadmap to help achieve department objectives
• Connect and partner with our Pre-Sales Engineering team to understand current knowledge base, gaps, and needs
• Work with technical revenue leaders, as well as stakeholders across the organization, to develop a holistic enablement program for technical sales, success, services, and partner personas  
• Manage the logistics, scheduling, organization, and facilitation of the onboarding program for the new technical team members and serve as the primary point of contact for the program 
• Co-manage pre-sales lab environment (SSO, Cloudflare, Github, and Visual Code Studio) for internal and partner sales teams.
• Co-manage enablement infrastructure (CMS, LMS, Confluence, Project Management software)
• Co-create pre-sales labs guides for internal and external technical sellers
• Setup and maintain APIs across the enablement infrastructure and automate manual processes via Workato
• Co-create technical training programs and to increase product knowledge for internal technical sellers and partners
• Deliver instructor-led trainings to our internal technical sellers
• Host our annual internal technical summits
• Ongoing education and skill development (technical skills and soft skills) for technical sellers
• Occasional travel will be required to attend business meetings, off-sites, and events

Who you are:  

• Bachelor’s degree or equivalent work experience
• 3 - 5 years of technical enablement experience 
• Experience in InfoSec, IT, or Cloud as a Pre-Sales Engineer, SE Manager, Architect, or Practitioner
• Experience in curriculum development, field training, 
• Experience working on cross-functional initiatives with engineering, product management, solution architect function
• Strong communication skills and executive presence 

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