Manager, Movement Communications

MANAGER, MOVEMENT COMMUNICATIONS

Summary

The Wikimedia Foundation is looking for a Manager, Movement Communications to join our team, reporting to the Senior Manager of Movement Communications. Through Movement Communications, we work to build bridges and understanding within the Wikimedia movement. Our goal is to be intentionally inclusive and help people understand the Wikimedia mission and celebrate their role in its success. 

The post, part of the Movement Communications team, will be responsible for holding the role of staff coach. The purpose is to help Foundation staff follow best practice across all communications with the movement. The role will also take on important projects for the team, such as those with high level deliverables, complex contexts, or involving multi-stakeholder groups including the Board of Trustees. 

You are responsible for:

• Coaching. Provide positive support built around close working, positive experiences with the movement and human-to human engagement - beginning early on in the design process. Answer questions, help with troubleshooting, and level-up a community of practice across the Foundation around how we communicate with our movement.
• Build consistency. Work across the Foundation to explore and refine existing practices, develop new processes and frameworks that help staff  to plan, run, and close the loop on communications with the movement. Iterate and improve these processes and approaches building consistency in more movement communications as you go including a watching brief of our North America region.
• Strategic Projects. The role will also take on important projects for the team, such as those with high level deliverables, complex contexts, or involving multi-stakeholder groups. These projects may start and finish as time goes but delivering a high standard of movement communications will remain consistent.
• Organizational capacity building. Strengthen knowledge of and capacity to engage with Wikimedia’s diverse volunteer ecosphere across the Foundation. This may involve designing and running trainings for new and existing staff. 
• Evaluation & Learning. Establish standards of practice that result in shareable best practices.  Define and implement success metrics.
• Thought leadership. Work to help the Foundation’s teams improve their understanding of and approach to co-creating with intentional inclusivity, and equitable communications.
• Best practice. Work with teams across the Foundation to promote use of best practice as well as a broader shift in culture and priorities toward genuine, equitable, and informative conversations with the movement.
• Management. Manage people (staff, contractors, fellows etc) and budgets as appropriate. Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals. Address issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of Foundation priorities & current business trends. Manage the coordination of the activities of direct reports with responsibility for results, including budget, work plans/methods and staffing.
• The post-holder will be asked to take on new responsibilities from time to time commensurate with role and in consultation with the Director of Movement Communications.

Skills and Experience:

• Substantial experience collaborating in complex situations in a professional setting
• Ability to build relationships and trust, influence without authority, and effortlessly enforce accountability
• Experience building movements, community organising, campaigning or collaborating with communities to create shared agreements
• Spanish language skills are essential for this role

Additionally, we’d love it if you have:

• Some prior experience of managing people and budgets
• Experience working in an international organization that has a distributed workforce

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$109,107 to US$167,569 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location. 

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay.  Our non-US employees are hired through a local third party Employer of Record (EOR). 

We periodically review this list to streamline to ensure alignment with our hiring requirements. 

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

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