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The Sr. Manager, HR Compliance & Operations’ main mission is to lead Wrike to embody a culture of compliance and internal development. This position ensures that the company adheres to legal standards and in-house policies; and will design/manage strategic partnerships with internal business units toward a common goal of enterprise-wide compliance excellence. This role will have a diverse range of responsibilities associated with interpretation of people related regulations (including but not limited to state, federal, SOX), and drive a proactive collaboration between HR & cross-functional stakeholders. The Sr. Manager, HR Compliance & Operations will lead compliance policy development and management, compliance training and program management and creation of communications related to program updates.
Meet your hiring manager: Amy Zebrowski
How You’ll Make an Impact
Compliance and Human Resources Management
- In partnership with HR, legal and business leaders, builds and executes a comprehensive strategic plan to remain compliant as a global organization
- Ensure adherence to policy with all employment compliance matters
- Able to proactively identify and quickly resolve new and emerging potential risks through regular risk assessment
- Partner with Finance, Legal, and other teams as required to support annual audits
- Manage pre-hire onboarding compliance requirements, including employment agreements, background checks, employment authorization eligibility, etc.
- Build & maintain compliance processes from onboarding to off-boarding for extended workforce members, including PEO workers and independent contractors
- Keep Wrike’s employment agreements and documents up to date, including our Employee Handbook, Code of Conduct and others as required
- Handle various HR processes where compliance is required (such as the creation of personnel files, development of training, other)
- Track and follow-up with employees on required compliance trainings, tasks and processes
- Provide reporting (e.g. EEOC) and conduct audits when necessary
- Partner with the Legal team and other required stakeholders to ensure appropriate compliance and governance of our people processes
- Partner with General Counsel and HRBPs on employee relations issues, including workplace investigations and terminations, to ensure compliance with required and advisable legal protocols
- Partner with HR staff to manage Wrike’s US leave of absence program to ensure compliance with company policy as well as state and federal regulations (FMLA, PDL, CFRA, etc.)
- Partner with HR leadership in support of employee communications and execution of company strategy
- Owns global HR compliance training program in KnowBe4; may also be required to prepare and deliver training content as needed
HR Operations
- Manages day-to-day implementation of HR processes, policies and programs
- May supervise one or more global HR Operations team members over time
- Develops and scales HR processes covering all areas of the employee lifecycle
- Plans, writes, and/or edits standard operating procedures and other necessary documentation
- Maintains an HR support service center and management of “ticketing” and requests through to resolution or escalation/handoff
- Ensures resources (internal and external) are in place to deliver services to a growing base of employees, managers, and leaders
- Identifies vendors and outsourcing opportunities as appropriate to serve our operational needs, and manages the performance of vendors
- Performs other functions and duties as required
You’ll achieve your best if you have:
- 5+ years’ experience in global (US, EMEA, APJ) compliance/legal/human resources generalist field.
- 2 years in a US-based leadership role in a fast-paced technology or startup environment.
- Bachelor’s Degree in Business Law, Human Resource Management, or related field preferred, or a combination of education and equivalent work experience.
- Strong leadership skills; influencing other HR and cross-functional professionals.
- Compliance leader with a passion for innovation and process improvements
- Ability to research and interpret employment laws and regulatory changes, participating in continuous HR training
- Models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions, including a high level of precision in work
- Collaborates with others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts compliance and Wrike's overall success first
- Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints
- Ability to connect with team members and build strong relationships across all levels of the organization
- Ability to accept criticism, and to calmly and effectively deal with high stress situations
- Ability to work independently including the ability to research and resolve issues with minimal supervision
- Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
- Excellent verbal and written communication skills, including the ability to conduct presentations, facilitate meetings and provide training
- Proven project management skills
- Ability to maintain confidentiality as required
- Possess excellent organizational and time management skills
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
You'll stand out with
- GPHR highly preferred, or other HR certification (i.e. SHRM-SCP, SPHR)
- Experience managing HR team members in EMEA and/or APJ
- Japanese language skills
- Experience with UKG Pro
Perks of working at Wrike
When you join our team, you join over 1,000 Wrikers all on a journey to do the best work of their lives. The 20,000+ businesses worldwide who chose us as their collaborative work management platform know we lead by example.
- Medical, Dental, and Employer-Paid Vision Insurance
- Life Insurance, Employer- Paid ST and LT Disability
- 401K with employer match, FSA/HSA Benefits, and Legal Plan
- Employee Assistance Program (EAP)
- 11 Paid Holidays, 1 Floating Holiday, 20 Days of PTO
- 16 Hours of Volunteer Paid Time Off
- Parental Leave: 18 weeks for birth mothers, 4 weeks for non-birth parents
- Get connected with one of our many WERC groups! (Wrike Employee Resource
Community)
Your recruitment buddy will be Lindsey Storey, TA Team Lead.
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