Manager, Community

Her Campus Media is the #1 media portfolio for college students and Gen Z. Our brands -- Her Campus, Spoon University, College Fashionista, InfluenceHer Collective, and Generation Hired -- reach an audience of over 130 million social followers and 19 million monthly unique users, and count more than 50,000 influencers and student ambassadors at 1,500 colleges in our global network. Whether through content, resources, events, or other experiences, our mission is to support, celebrate, inspire, amplify, and equip Gen Z to realize their dreams as individuals and for society. We also power full-service, integrated marketing programs for the world’s top brands, who partner with us to create authentic, meaningful connections with our audience.

Her Campus Media is made up of passionate, entrepreneurial, ambitious doers who are fired up about cultivating the next generation of leaders and changemakers. We are a small but mighty team of individuals, most of whom identify as women, committed to continuing to build a dynamic and inclusive organization where we want to work. Visit our Careers page to learn more about our culture and what makes us tick at hercampusmedia.com/careers!

Her Campus Media is seeking a Manager of Community who specializes in influencer and campus ambassador communities to join our team full time. This person will play a critical role in strategizing and scaling of our influencer communities including but not limited to engagement, management and growth while also providing thoughtful, strategic recommendations and support throughout the community member experience.

A creative and nimble culture, ambitious, engaged and passionate community members to work with, a focus on a key growth area for the business, and opportunity for growth make this an ideal opportunity for a talented and capable self-starter interested in a meaningful role at the forefront of the influencer and ambassador space. This is a management position and will involve supervising one or more associate-level employees.
 

Responsibilities and Duties:

• Oversee Her Campus Media influencer community strategy and execution, including but not limited to expansion, management, engagement and retention initiatives. Communities include: InfluenceHer Collective, College Fashionista, Campus Trendsetters and their alumni groups
• Strategize, review and approve community-facing materials and programming initiatives (including but not limited to educational resources, newsletters, social media, events and incentives opportunities) based on business goals, may include speaking opportunities
• Determine community promotion and outreach strategies, reviewing application materials, approving prospective influencers, and conducting outreach and follow-ups as needed
• Oversee the growth, performance and management of community social media accounts (@influencehercollective and @campustrendsetters) and groups for Her Campus Media influencer communities, including Instagram, TikTok, Geneva and LinkedIn groups
• Gather and leverage data and analytics to optimize and continuously expand and optimize our processes and offerings, ensuring internal databases and tracking documents are updated with accurate community information
• Collaborate cross-departmentally with editorial, product & engineering, events, business development and integrated marketing on InfluenceHer Collective, College Fashionista and Campus Trendsetters objectives providing key insights and industry expertise to help us win business
• Support Community Leadership in developing, managing and nurturing relationships with influencer talent agencies and strategic partners
• Keep a pulse on college, Gen Z and influencer marketing trends with an eye toward enhancing and innovating Her Campus Media's community offerings and serving as an internal expert by developing new resources and conducting regular trainings with internal teams on best practices
• Assist with special projects as needed, which may include supporting on the management and oversight of the Her Campus Chapter Network, Spoon University Chapter Network and Generation Hired communities
• Manage one or more associate-level employee(s) with possibility of future team growth

We believe the following will set you up for success in this role. If you don't have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

• Bachelor’s degree (or other college degree) preferred
• 3-5 years of community management experience, ideally in-house at a brand and/or managing influencer and brand ambassador relationships and marketing programs 
• 1+ years of experience managing and developing junior staff while working on complex projects
• Demonstrated strong interest and knowledge in the influencer marketing industry and Gen Z as well as a pulse on trends in the space
• Strategic thinker with the ability to make decisions, liaise comfortably with external partners, talent managers, influencers/ambassadors, and manage relationships via email, on the phone and in person
• Excellent oral, written and verbal communication skills
• Rigorous attention to detail and eye for design
• Superior organizational abilities
• Self-starter with go-getter attitude, positive and upbeat nature, and excellent work ethic who is a team player and excited about working in a startup environment
• Proficiency in social media, particularly TikTok and Instagram, as well as Mailchimp, Asana, Microsoft Office, Canva and Google Drive a plus

Benefits & Perks

• Eligibility for performance bonuses
• Choice among six health insurance plans
• Dental and vision insurance
• 401k retirement savings plan with company matching
• Unlimited PTO and flexibility to work remotely
• Extremely generous company holiday policy, with eighteen (18) paid federal and office holidays including two (2) floating holidays each year
• Highly parent-friendly culture, including 12 full weeks of parental leave plus additional 4 weeks of part-time parental leave, all fully paid
• Summer Fridays
• FSA and HSA offered
• Life insurance
• Optional short-term and long-term disability insurance
• Free One Medical membership offering same-day primary care over video or in person
• Free Health Advocate services to help navigate the healthcare system
• Dog-friendly office (if in Boston)

Salary Range: $65,000 - $75,000
Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and other factors.

Interview Process & Expectations

To apply, click the “I’m interested” button to upload your resume and submit a cover letter as well as any portfolio materials you have if applicable.

Our timeline is to make a hire by July 2023. You can expect 3-4 rounds of interviews, including an initial phone screen and subsequent interviews with leaders on the Community team as well as the Campus & Influencer Marketing team and one of HCM’s Co-Founders. You will be asked to submit a short work sample to demonstrate your understanding and approach for this role.

Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. All your information will be kept confidential according to EEO guidelines.

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