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Zelh
Serbia
Posted on: 11 June 2024
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Load Coverage Specialist
About us:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Logistics Coordinator for one of our clients.
Key Responsibilities:
- Outbound Calls: Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation.
- Inbound Calls: Handle incoming calls from carriers interested in hauling freight for Arrive and provide them with necessary information.
- Capacity Management: Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently.
- Problem-Solving: Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages.
- Communication: Maintain regular communication with the customer sales team, providing them with tracking updates and keeping them informed about the status of their customers' shipments.
- Documentation: Ensure accurate documentation of all communications and transactions related to load coverage and shipment management.
Working conditions:
- Working schedule: Mon - Fri 8am - 5 pm EST/ 14:00–23:00 Serbian time
- Competitive Salary in USD
- Remote mode of work
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
- Remote eligibility
Requirements:
- Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.
- Upper-intermediate + English Level.
- Proven experience in logistics coordination or a similar role.
- Strong understanding of transportation regulations and logistics procedures
- Excellent organizational and time management skills.
- Proficient in Microsoft Office and logistics software.
- Exceptional communication and interpersonal abilities.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving skills and attention to detail.
Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.
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