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Zelh company logo

Zelh

Serbia

Posted on: 11 June 2024

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Load Coverage Specialist

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Logistics Coordinator for one of our clients.


Key Responsibilities:

  1. Outbound Calls: Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation.
  2. Inbound Calls: Handle incoming calls from carriers interested in hauling freight for Arrive and provide them with necessary information.
  3. Capacity Management: Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently.
  4. Problem-Solving: Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages.
  5. Communication: Maintain regular communication with the customer sales team, providing them with tracking updates and keeping them informed about the status of their customers' shipments.
  6. Documentation: Ensure accurate documentation of all communications and transactions related to load coverage and shipment management.


Working conditions:

  • Working schedule: Mon - Fri 8am - 5 pm EST/ 14:00–23:00 Serbian time
  • Competitive Salary in USD
  • Remote mode of work
  • 10+ business days of paid time off
  • Team building and corporate events
  • Equipment provided
  • A supportive team
  • Remote eligibility

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.
  • Upper-intermediate + English Level.
  • Proven experience in logistics coordination or a similar role.
  • Strong understanding of transportation regulations and logistics procedures
  • Excellent organizational and time management skills.
  • Proficient in Microsoft Office and logistics software.
  • Exceptional communication and interpersonal abilities.
  • Ability to multitask and prioritize tasks effectively.
  • Problem-solving skills and attention to detail.

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

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