Legal Coordinator

Match Group, through its portfolio companies, is a leading provider of dating products available globally. Our portfolio of brands includes Tinder, Match, OkCupid, Hinge, PlentyOfFish, as well as a number of other brands, each designed to increase our users' likelihood of finding a meaningful connection.

As a Legal Coordinator you will analyze, assess, prioritize, and respond to a variety of sensitive requests, including those from law enforcement and government agencies, subpoenas and search warrants, all within specified SLAs.  This role will predominantly cover Portuguese speaking countries, specifically Brazil, so we are looking for someone who is fluent in both English and Portuguese.

In this role, you will work under the supervision of the Sr. Paralegal & Director, Legal. 

Match Group is based in Dallas, TX with offices in Dallas, New York City and Los Angeles.  We’re open to considering a remote office for highly qualified candidates who can travel periodically to one of our office locations.

• You will represent Match Group and its brands in clearly responding  to legal process and policy questions from law enforcement, governmental agencies, and internal parties, both in writing and over the phone.
• You will monitor legal inboxes for law enforcement and other inquiries and manage accordingly. 
•  You will preserve account details from escalations for various Match Group brands.
• You’ll exhibit operational excellence as part of a team handling a large volume of incoming requests.
• You’ll work with cross-functional teams, including Match Group brands, trust & safety teams, privacy and litigation, in your response work and to identify improvements to standards and processes.
• You’ll evaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and user information, in accordance with the law and Match Group's various policies and procedures.
• You will analyze and solve basic challenges and utilize internal networks when needed.  You’ll be prepared to propose solutions for supervisory approval.

• You are fluent in English and Portuguese as you will predominantly cover Portuguese speaking countries, specifically Brazil.
• You have at least three (3) years of high-volume legal and/or customer care support experience dealing with escalations, content moderation, litigation, safety and/or criminal issues, among others.
• You have a Bachelor’s Degree and/or law office experience with knowledge of legal documents (civil and criminal subpoenas, court orders and search warrants) (a strong plus). 
• You have strong research and writing skills and excellent attention to detail. 
• You are comfortable learning and working with various software and technology (Salesforce, Kodex, Jira, PC, Mac, MS, Google Suite, online research, etc.). 
• You are comfortable interacting with content and fact patterns that may be disturbing, including but not limited to graphic images, videos and writings, offensive or derogatory language, child safety, and other potentially objectionable material.

• You are committed to following Company processes and guidelines to solve problems and can exercise sound judgment within a demanding environment.
• You can easily switch between tasks and effectively manage many projects simultaneously. 
• You can work occasional evenings and weekends as exigent cases that are time sensitive may require.

• The team is very collaborative and resourceful.  Team members work autonomously but also together to leverage knowledge and experience when appropriate.  
• The Legal Coordinators who succeed on this team are detail oriented and able to quickly comprehend and respond to large volumes/workloads.  They are committed, dependable, energetic, adaptive to change and willing to go above and beyond.  They think outside the box and are creative problem-solvers who help the team to improve workflows when appropriate
• In addition to lawyers and legal professionals, the team includes members with diverse backgrounds, including customer care and trust & safety.

Why Match Group?

Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer:

Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being

Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security

Unplug – Generous PTO and 18 paid holidays so you can unplug

Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work

Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts  

Company Gatherings – We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging!

We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic.  Period. 

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@matchgroup.com.

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