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Posted on: 03 July 2024





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Lead Developer (Amazon Connect)


CC.Talent is seeking a highly skilled Amazon Connect Lead Developer to join our growing team and play a pivotal role in driving the development and implementation of innovative Amazon Connect solutions.

In this role, the ideal candidate will not only tackle complex technical challenges but also foster a collaborative and high-performing development team.

Client Details

Our client is a leading BPO provider that supports both internal operations and a diverse range of clients. They are dedicated to delivering exceptional service and innovative solutions in the BPO/ITO/call center industry.


  • Lead the design, development, and implementation of Amazon Connect solutions.

  • Mentor and coach junior developers, fostering their growth.

  • Conduct code reviews and ensure adherence to coding standards.

  • Collaborate with Solutions Architects and stakeholders to understand business needs.

  • Stay updated with the latest Amazon Connect features and best practices.

  • Identify and troubleshoot technical issues in Amazon Connect deployments.

  • Develop and maintain technical documentation.

  • Contribute to the technical vision and roadmap for the Amazon Connect platform.

  • Manage the development team's workload for efficient project delivery.


  • Experience:
    • 5+ years of experience in designing and implementing cloud-based solutions, preferably with AWS.

    • 3+ years of experience with Amazon Connect, including a deep understanding of its capabilities and limitations.

    • Proven experience leading and mentoring a development team.

  • Technical Skills:
    • In-depth knowledge of Amazon Connect architecture, APIs, and functionalities.

    • Strong understanding of AWS cloud services and their integration with Amazon Connect (e.g., Lambda, DynamoDB).

  • Soft Skills:
    • Excellent problem-solving, communication, collaboration, and leadership skills.

    • Ability to manage multiple priorities in a fast-paced environment.

  • Certifications (preferred but not always required):
    • AWS Certified Developer – Associate.

    • AWS Certified Solutions Architect – Associate.

    • AWS Certified SysOps Administrator – Associate.

    • Amazon Connect-related training or certifications.

  • Education:
    • Bachelor's Degree in (Computer/Telecommunication), Mathematics, Science & Technology or equivalent.


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