L&D Analyst

Part of the Ratiodata Group, Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and Munich. Over the past 18 years, the company has been establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology and want to have a measurable impact through their work.  

 A trusted partner for major brands in Retail, Consumer Goods, Manufacturing, and Automotive, Accesa helps businesses embrace flexibility, adaptability, and evolution within their digital journey, through a large spectrum of tailored IT services, leveraging mainstream, niche, as well as legacy technologies.  

Its sister-company RaRo delivers complex digital evolution solutions for highly regulated industries like Insurance and Banking and, together, the two companies cover the complete digital evolution journey of their customers, from hardware to software and managed services solutions. 

With more than 1,000 IT professionals in its 12 Competence Areas and 5 Technical Offices, the two sister companies join forces to build a distinctive people-first culture that enables their people to thrive, their clients’ business to evolve and end-users to succeed.  

Your team

You will be joining a team of 6 colleagues, focused on promoting a people-oriented mindset, transparency, and collaboration, by facilitating learning & development initiatives across the organization. 

Your role & responsabilities

The L&D Analyst is responsible for ensuring the efficiency of the L&D data processes and identifying areas for improvement.

An analyst designs and documents daily, weekly, and monthly reports and helps identify trends in historical reports. They also maintain a close collaboration with the L&D Consultants to ensure high-quality delivery of all learning initiatives. 

Organizing learning programs 

• Prepare and disseminate training material (e.g. instructional notes, feedback forms, training space: online and physical)
• Act as a point-of-contact for vendors and participants while maintaining a good collaboration with external vendors and provides them with feedback collected from the participants.
• Handle contracts with external vendors, and ensure invoices are paid.
• Provides all the necessary information to L&D Consultants and other stakeholders who request learning analytics.  

Responsible for L&D service desk tickets

• Resolves all L&D purchase requests and collaborates closely with the financial team and is responsible for providing all the invoices, orders, etc.
• Creates training programs in the service desk platform
• Makes sure that all the necessary approvals are obtained.
• Responsible for the enrolment process for exams and conferences.

Providing data & analytics

• Develop and execute monthly/quarterly reports/dashboards
• Responsible for creating/improving L&D processes and policies.

• Close collaboration with the service desk team for implementing new workflows and improving the existing ones.

• Skilled in engaging a diverse range of internal & external stakeholders, to build relationships that are based on trust, working collaboratively, and resolving issues.
• Able to use a range of communication and influencing techniques and methods to successfully negotiate, collaborate, and/or effect change. Maintains communication with all parties involved in a project and ensures visibility of L&D initiatives.
• Strong attention to detail, problem-solving, critical thinking, and analytical skills.
• Ability to multitask and manage priorities, while collaborating with team members with various business backgrounds and from different locations.
• Ability to work with highly confidential data in a secure manner.

At Accesa & RARo you can:

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.

• Physical: premium medical package for both our colleagues and their children, dental coverage up to a yearly amount, eyeglasses reimbursement every two years, voucher for sport equipment expenses, in-house personal trainer
• Emotional: individual therapy sessions with a certified psychotherapist, webinars on self-development topics
• Social: virtual activities, sports challenges, special occasions get-togethers
• Work-life fusion: yearly increase in days off, flexible working schedule, birthday, holiday and loyalty gifts for major milestones

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