Junior Survey Programmer

About M3 USA:

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Junior Survey Programmer at M3 Global Research, an M3 company.  This is a long-term contract position and fully remote.  This person must reside in Bulgaria.  

About the Business Unit:  

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

The Junior Survey Programmer is responsible for programming market research studies against client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual also develops and implements “out of the box” solutions as needed. The programmer contributes to improving overall department efficiency by adhering to current best practices as well as contribute to creation of new best practices. This individual works closely with the other programmers and project managers and may work directly with clients on certain projects.

• Programmer maintains full responsibility for online survey development and thoroughly reviews client materials.
• Delivers high quality surveys against client’s materials.
• Works to resolve amendments during quality assurance/client testing phase.
• Strive to exceed the client’s satisfaction when programming:
• Proactively suggests design improvements to ensure panelist comprehension.
• Meets programming timelines.
• Resolves data issues in the timeliest and most complete manner.
• Works directly with the client on custom solutions.
• Prepare survey for deployment and sets up link to track progress in field.
• Work with Data Processing to meet client deliverable requirements, i.e., working on dashboards, specific data requirements etc.
• Contributes to improve processes by working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage.
• Spend time reporting and receiving information to and from their manager and continues to learn the latest technologies in the data collections field.

• Market research experience, preferably pharmaceutical (min 3 years required).
• Knowledge of ConfirmIT, in addition to Decipher (desirable).
• JavaScript, jQuery, HTML programming knowledge.
• Exceptional ability to multi-task and balance multiple projects and priorities.
• Excellent interpersonal communication skills – both verbal and written.
• Ingenuity and the willingness to learn new techniques.
• Commitment to accuracy and integrity, doing it right the first time.
• Strong problem-solving skills, including an ability to “think outside the box”.
• Organized, self-motivated, and self-directed.
• Adherence to set processes and standards.

*M3 reserves the right to change this job description to meet the business needs of the organization

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