Junior Delivery QA Engineer

At Omilia we live by the conviction that good technology is invisible to the final user. Our Natural Language Understanding platform, DiaManT® allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years. Our technology delivers customer care in a conversational user interface, with end-to-end self-service that greatly improves the customer experience and significantly decreases operational costs. DiaManT® delivers a unified and seamless user experience across all channels, with voice, text, and touch. Facilitating immediate transactions, with easy and effective self-services in the Call Center through the IVR, on websites through Chat, and through Virtual Assistants in mobile apps.

We are currently growing rapidly and we are looking for Junior Delivery QA Engineer to join our Delivery Team.

Core responsibilities:

• Execute existing tests (in a manual and automated fashion) according to the test plan and in alignment with the project team;
• Report to the project team the status of testing activities and defects found;
• Perform regression testing and re-testing sessions; 
• Conduct exploratory testing sessions;
• Maintain and update existing testware;
• Automate existing functional high-level test cases using in-house testing frameworks;
• Monitor the behavior of live applications in the production environment;
• Communicate to the development team, management team, and customer to ensure the delivery of high-quality software.

Requirements

Qualifications required:

• Knowledge of English (upper-intermediate and higher);
• Knowledge of Software Quality Assurance Methodology;
• Knowledge of Software Development Lifecycle;
• Knowledge of Software Test Lifecycle;
• Readiness to learn fast;
• Good communication and teamwork skills;
• Critical thinking and analytical skills;
• Ability to search and analyze information;
• Readiness to work as a part of the QA team.

Qualifications preferable:

• 1+ years of QA hands-on experience;
• Knowledge of Spanish (upper-intermediate and higher);
• Knowledge of Linux and its basic shell commands;
• Experience with the Postman tool;
• Experience with Git;
• Experience with Jira and Jira Xray;
• Call Center or Banking Customer Support experience;
• Experience working with CSV and JSON files;
• Experience with API and backend test automation.

Benefits

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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