Junior Business System Analyst

*Junior Business Systems Analyst, Payment Solutions*

*Location: Remote*



*Position Description:*

We are seeking a Business Systems Analyst:I (Payment Solutions) to join our growing team and support our Payment Solutions product team. You must have excellent communication skills, both verbal and written, be detail-oriented, able to work in a team environment and independently, and have the ability to solve complex problems.

*What Will You Do? *
• Guide business customers through business case development for new applications and functionality, including cost / benefit analysis and risk / impact analysis.
• Formulate and define systems scope and objectives through front-end analysis and research, combined with an excellent understanding of business systems, industry requirements, and available IT solutions.
• Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications.
• Deliver value through realization of benefits, identifying new opportunities and modernizing the organization.
• Oversee support activities for assigned applications and assure secondary resources are defined, well-trained and competent to support the application.
• Create or modify procedures to solve complex problems, taking into consideration computer equipment capacity and limitations, operating time, and desired results.
• Minimize application support load by refining error management and moving initial triage to the Service Center.
• Understand industry issues and trends and present technical solutions that enhance the value of our customers products and services.
• Ensure IT Methodology and best practices are adhered to.
• Collaborate with other business analysts, technical staff, and management.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.

*What Experience Is Required? *
• Bachelors Degree or higher in Business, Information Systems, Computer Science, or related field (or equivalent years of training, work experience and education).
• 2+ years of IT business systems analyst experience to include:
o Formulating and defining system scope and objectives for assigned projects.
o Gathering and preparing detailed system requirements and diagrams.
o Creating and modifying procedures to solve complex issues.

*Additional Qualifications*
• Experience with Financial Processes such as Credit Card Processing, *POS systems,* and File Transfers
• Experience with *Microsoft SharePoint, MS Teams, Visio, Azure DevOps, SQL Server*
• Experience with *Agile/Scrum framework*
• Experience with Business Intelligence

Job Type: Contract

Salary: $34.05 - $40.00 per hour

Work Location: Remote

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