ITHAKA

USA

Posted on: 23 February 2024

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Intern, Software Engineering (Full-stack)

ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — Artstor, JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome historical barriers to education. In carrying out our mission, as employees we feel a deep responsibility to each other and our well-being, and are committed to building and sustaining a diverse, equitable, and inclusive workplace.

The Role

The Intern, Software Engineering position is an excellent opportunity for future software engineers to obtain hands-on experience working in a real-world product development environment and be an instrumental and integrated part of an engineering team. You will be working alongside the Search team to design, develop, and maintain applications that are deployed on JSTOR’s cloud-delivered platform and powered by our APIs.

We are a goal-driven organization with a focus on application quality and performance. Our team thrives in this environment due to our commitment to overcome our failures and build upon our successes.

As an intern at ITHAKA, you will have the opportunity to become a valued and equal part of our team, contributing to problem-solving, idea generation, and overall team impact. You will spend time learning about the business, gaining hands-on experience with new technology, and working with other team members to develop strong solutions for our unique product platforms.

Our organization and this role will provide you with an opportunity few other companies can offer including:

Freedom to leverage the right tools and languages to solve problems.
Rapidly develop and deploy software through an automated continuous delivery pipeline supporting over 200 production deployments a week.
Opportunity to see the impact of your work as it’s put in front of millions of users.

This is a unique opportunity to be on the leading edge of building large-scale, cloud-delivered web applications and services that host hundreds of millions of sessions annually.

When working as an intern at ITHAKA, you can expect to receive tool and product training. We have an excellent onboarding program, which enables interns to become productive very quickly. A team lead and other mentors will work closely with you as you begin engaging with your assigned agile team. We will provide you with constant support as we work to make you comfortable in our technology environment. Those in leadership roles will work tirelessly to set you up for success.

This internship spans a period of 12 weeks, beginning on June 3, 2024. To be considered for this opportunity, please ensure your application is submitted by the deadline of March 1, 2024.

Responsibilities

The successful intern will have applicable computer science coursework, a high degree of intellectual curiosity, excellent problem-solving skills, and strong communication and interpersonal skills. We look for candidates that possess strong analytical skills, a passion for learning best practices, and the desire to optimize code for clarity and reliability as well as performance.

The primary responsibilities of the Intern, Software Engineering include:

Work closely with Product Owner, User Experience Designer, and other team members to conduct Product Discovery using various testing methods including high and low fidelity prototypes, and live A/B testing.
Participate as a member of an agile team leveraging continuous deployment and test automation in order to deploy application changes to production on average more than once per day.
Implement high performance, micro-services and applications to the cloud using the latest technologies, frameworks, and patterns.
Leverage web analytics as needed to support Product Discovery and to measure project KPIs.
Test, measure, and optimize performance using Application Performance Management and Web Developer Tools.

Experience and Skills

Enjoy building web applications. Experience with cloud infrastructure services–and AWS in particular–is a plus.
Experience creating and operating backend services using languages like Java, Python, or JavaScript/TypeScript with frameworks like NodeJS or Spring Boot.
Experience creating and operating user-facing applications using frameworks like React or Vue.
Experience creating and managing APIs for use by multiple teams using REST or GraphQL.
Experience using a decentralized version control system like Git in a collaborative context on a platform like GitHub or GitLab.
Experience creating and operating containerize applications, particularly in a Kubernetes environment using Docker.
Familiarity with testing frameworks (e.g. JUnit, Jest, pytest, Playwright) and TDD practices.
Familiarity with using profiling tools to analyze and optimize application performance.
Demonstrated willingness and ability to learn new approaches and emerging technologies.

You’re not expected to be an expert in every aspect. Accomplished tech professionals have diverse experiences and can acquire new skills. We value your passion for continuous improvement and your ability to optimize for clarity, reliability, and performance. You will explore new technologies with our support through onboarding, mentorship, and continuous learning.

Compensation

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position is $20.00/hourly.

Work for ITHAKA

We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take inclusion seriously. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all underrepresented backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now:

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.org. ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at accommodations@ithaka.org.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law. We invite you to read our Equal Employment Opportunity and Affirmative Action Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.