Infrastructure Engineer

ABOUT THE ROLE:

Rightway Healthcare is on a mission to transform the US Healthcare system, and we're looking for an Infrastructure Engineer to join our cause. As part of our infrastructure team, you'll contribute to the development and optimization of our platform to ensure our systems are efficient, secure, and scalable. The ideal candidate is someone who thrives in a startup environment, possesses a growth mindset, and takes pride in owning their work.

WHAT YOU'LL DO:

• Assist in the development and maintenance of our AWS cloud infrastructure, focusing on performance, scalability, and security.
• Utilize infrastructure as code practices with tools like Terraform.
• Contribute to the containerization and orchestration of our services, helping to manage and scale our deployments effectively.
• Participate in the ongoing automation of operational processes to enhance efficiency and reliability across code deployments, system monitoring, and maintenance tasks.
• Troubleshoot and diagnose production issues and outages, respond and triage alerts, perform on call duties as needed.
• Collaborate with team members across functions to understand their platform needs and provide support that ensures optimal system performance and reliability.
• Engage in continuous learning to keep up with industry trends and technologies, applying this knowledge to contribute to platform improvements.

WHO YOU ARE:

• You have 2-5 years of experience building and managing AWS infrastructure, with a foundational understanding of cloud services, containerization, and CI/CD practices.
• Experience using Terraform to manage infrastructure.
• Experience with AWS services such as VPC, EKS,  EC2, RDS, S3, IAM.
• Experience with Kubernetes management and administration.
• Experience building and executing performance and capacity testing.
• A problem-solver with an interest in tackling technical challenges and contributing to team solutions.
• A collaborative spirit who enjoys working in teams, with strong communication skills and a willingness to learn and share knowledge.
• Self-motivated with a passion for healthcare technology and a desire to contribute to a mission-driven organization.

EXTRA CREDIT:

• Proficiency with DataDog.
• Experience with Kubernetes related tools including Helm and ArgoCD.
• Familiarity with CI/CD tools (Bitbucket Pipeline, Github Actions, Jenkins etc)
• Familiarity with Ruby, Node, React, and React Native-based applications.
• Experience with Full Stack application development, including Node and GraphQL or REST API development.

SALARY: $130,000-$140,000

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at hr@rightwayhealthcare.com.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is a healthcare company looking to improve healthcare outcomes for everyone, everywhere. With that in mind, we have to consider what is good for the health of our team, the company, and the communities we operate in. As such, Rightway has determined a mandatory COVID-19 vaccination policy for all employees, in combination with other safety precautions, is the best way forward.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

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