Information Experience Manager

Are you passionate about making users successful? Do you enjoy making complex information easy to understand? Do you thrive in a dynamic fast-changing environment? If yes, then we'd love to talk with you! 

We are looking for a manager to lead a growing team of technical writers who create and publish content for our industry-leading cloud platform, applications, and services. 

As a manager on the Information Experience (IX) team, you will work with various cross-functional teams to develop a keen understanding of our technologies and audiences. You will use your passion for customer success to make sure our business and technical users get the right information, when and where they need it. You will mentor and grow team members, and help the team prioritize effectively. You will manage multiple projects and ensure that we deliver impactful content on time and at high quality. 

To succeed in this role, you must have excellent communication skills, strong technical and project management skills, a hands-on approach, and a self-motivated attitude. Expect to work in a diverse management team that collaborates to develop our talent, and seeks to continuously improve how we work and to move our trade to the next level. 

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Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.