Human Resources Generalist - HR

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.

Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem-solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.

Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States reporting to the HR Director.

Channel Factory is in search of a Human Resources (HR) Generalist. The HR Generalist is responsible for assisting in the daily operations of the Human Resources department and providing support in various HR functions. This person will play a vital role in shaping a continued positive work environment and fostering employee well-being and development through training and performance management. The HR Generalist also plays a key role in onboarding/training, administering employee benefits, compliance, drafting policies, benchmarking, and supporting growth and development initiatives.

• Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments, including anti-harassment training, professional licensure, and aptitude exams and certifications.
• Conduct or acquire background checks and employee eligibility verifications.
• Conduct employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.
• Gather and analyze data with useful HR metrics, like benefit cost analysis, time to hire and employee turnover rates.
• Implement new hire orientation and employee recognition programs.
• Perform routine tasks required to administer and execute human resource programs, including compensation, benefits, leave management, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, occupational health and safety, and training and development.
• Train managers on completing Performance Development Reviews (PDRs), promotions, and raises effectively.
• Organize quarterly and annual employee performance reviews and assist managers in developing Objectives and Key Results (OKRs) for employees.
• Provide guidance to employees and managers regarding growth and development plans.
• Conduct salary benchmarking and market analysis for salaries, raises, and promotions in collaboration with managers and recruitment.
• Administer compensation and benefit plans.
• Collaborate with the Finance/Payroll department to ensure budgets are being met as well as accurate and timely processing of payroll.
• Maintain employee files and records in electronic and paper form
• Ensure compliance with labor regulations
• Assist the HR Director on all other tasks and duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

• 3+years of relevant Human Resources experience.
• Understanding of general human resources policies and procedures. SHRM-CP certification is a plus.
• Thorough knowledge of employment/labor-related laws and regulations.
• Proficient with Microsoft Office and Google Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems. Experience with TriNet or similar systems is a plus!
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, and professionalism, and maintain confidentiality.
• Have a continued passion for building a strong, positive company culture.

Benefits

• Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
• Competitive salary
• Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
• Cell phone and WIFI Reimbursements
• Gym Stipend
• NatureBox credit for snacks
• Work-life flexibility – we value your contributions above all

Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries.

Channel Factory is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace, including an LGBTQ+ committee

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