HR/Onboarding Administrator

David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find experienced HR/Onboarding Administrator to work remotely in Croatia. The successful candidates would support customers of an payments processor.

• Position: HR/Onboarding Administrator
• Location: Remote/work from home in Croatia
• Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Onboarding: Responsible for the coordination, administration and successful completion of hiring across multiple clients within required SLA’s.
• Candidate engagement: Engage directly with candidates using multiple channels to support in their onboarding journey and ensure the timely return of all relevant documentation and information required to complete onboarding activity. Seek to enhance the candidate experience at all stages of the recruitment process ensuring prompt communication, provision of helpful resources, and gathering feedback to continually improve the candidate journey.
• Process Improvement: Identify opportunities for process optimization and implement strategies to enhance the efficiency and effectiveness of the onboarding process. Continuously review and refine recruitment workflows, tools, and technologies to streamline operations.
• Applicant Tracking System (ATS) Management: Oversee the administration and maintenance of the ATS, ensuring accurate data entry, system updates, and compliance with data privacy regulations. Train and support recruiters and hiring managers in utilizing the ATS effectively.
• Reporting and Analytics: Develop and maintain recruitment metrics and analytics reports to assess the effectiveness of talent acquisition strategies, identify trends, and provide actionable insights to stakeholders. Utilize data-driven approaches to optimize recruitment processes.
• Vendor engagement: Coordinate relationships with external vendors such as payroll providers providers and other talent acquisition service providers.
• Compliance and Policy Adherence: Stay up to date with labor laws, regulations, and best practices related to talent acquisition. Ensure compliance with all relevant laws and company policies throughout the recruitment process, including candidate screening, interviews, and job offers.
• Training and Support: Support with the creation of training materials, workshops, and resources to educate recruiters, hiring managers, and other stakeholders on talent acquisition processes, best practices, and tools. Provide ongoing support and guidance to ensure adoption and adherence to established processes.
• Project Management: Participate in projects relating to process improvement and automation.
• Audit activity: Support with the collation and presentation of information and documentation required for internal, client or regulatory audits.

 

REQUIREMENTS:

• Native or fluent in Croatian and English, both verbal and written (C1)
• Proven experience in HR, talent acquisition, recruitment operations, or a similar role.
• Proven experience of onboarding including contract management, hiring activity and the management and collation of essential onboarding documentation.
• Ability to adapt to a fast-paced, volume-based, dynamic environment.
• Familiarity with applicant tracking systems (ATS) and proficiency in utilizing HR software and reporting tools.
• Organized and analytical mindset - experience of utlising spreadsheets to track activity.
• Strong communication, interpersonal and influencing skills to collaborate effectively and engage with candidates.
• Strong attention to detail, organization, and problem-solving abilities.
• Understanding of employment laws, regulations, and compliance best practices.
• Experience with process improvement methodologies and a commitment to continuous improvement.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Indefinite contract
• Private health and life insurance
• Fully remote work from Croatia
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential

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