Head of Operations - Business Excellence for SaaS

ApprovalMax develops SaaS solutions for finance and accounting automation. 
We are a U.K. business which is selling its products to the English-speaking markets worldwide (United Kingdom, North America, Australia, New Zealand, South Africa, Singapore etc.).

The cloud workflow system ApprovalMax provides multi-step and multi-role approvals for SMB business. Coupled with Xero and QuickBooks Online accounting systems, it enables a flexible definition of approval authorisation levels and automation of processes for finance and accounting. ApprovalMax ensures better process control and fosters compliance and audit readiness.

We are a team of entrepreneurs and enthusiasts, we love technology and taking a leading position in the technology space we are operating in. To strengthen our execution, we are looking for a strong leader to our Operations department.
As a Head of Operations - Business Excellence for SaaS you will own the sales and finance operations and provide guidance to the operations automation development team in their day to day work by providing first-class leadership, including full ownership of business transactions systems and processes.

Responsibilities include, but not limited to:

Lead business operations in SaaS fintech company environment related to:

• Business ownership of billing systems such as: 2CO, Stripe, Xero App Store, Xero Billing

• Business ownership of payment systems such as: GoCardless, Wise, Stripe, 2CO

• Operations processes optimization and automation (where applicable)

• Set-up and configuration of business automation tools as well as important billing and payment systems mentioned above

• Change management, business operations processes set up, implementation and development

• Business processes reengineering (where applicable)

• Documenting business processes and automation workflows

• Internal trainings on business processes and business automation tools

• Take care of compliance

• Take care of taxation related to sales of SaaS products on English markets.

Requirements:

• 3+ years of experience in SaaS / tech businesses operation, automation, business excellence or in a payment solution provider business

• Technical skills to own business automation tools, billing systems and payment systems

• Project Management skills

• Prior experience working with Data understand simple SQL logic

• Business Analysis experience.

We offer:

• Remote work for an international company
• Employment in a very fast growing dynamic company
• Modern energetic multicultural environment
• Interesting people, an excellent team of professionals
• Extensive opportunities for professional growth and career development.

Please, send your CV in English only!

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