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Trustly

USA, Canada

Posted on: 16 February 2024

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Head of Content

WHO WE ARE
The Trustly Americas team combines PayWithMyBank, a 2012 Silicon Valley startup, with Trustly AB of Sweden, following their 2019 merger. Our team represents 30 nationalities, serving 8,300 merchants, connecting to 650 million consumers, and 12,000 banks across 33 countries. Our global network processes over $42 billion annually.

Our digital account-to-account platform redefines the speed, simplicity and security of payments. Consumers pay for purchases by simply signing into their bank accounts, bypassing the card networks, and never leaving a merchant’s site or app – no credit card numbers or separate account setup necessary. 

With U.S. headquarters in Silicon Valley and global headquarters in Stockholm, Sweden, we are a culturally diverse team also spread across Canada, Brazil, UK, Germany, Spain, Portugal, Malta and more!  Across North America, we have embraced a work from anywhere policy throughout the continental US and Canada.

It’s a great time to join Trustly as the Americas team is growing. If you thrive in  an entrepreneurially minded, fast-paced, casual, professional, positive, and rewarding work environment, check us out!

ABOUT THE ROLE

Lead the narrative charge as Trustly's Head of Content! From strategy to execution, you'll spearhead all aspects of outward-facing marketing content. Your quest? To forge compelling tales that vividly articulate the Trustly journey, educating audiences on our prowess and compelling prospects to take decisive action. Ready to wield words that resonate and revolutionize the payments industry? Join us in shaping the future of content innovation at Trustly!



WHAT YOU'LL DO
  • Develop and drive our content strategy, centered around our key pillars, and ensure our content aligns with company and Demand Gen goals
  • Own the content calendar, making sure we have a consistent drumbeat of content across all channels (blog, social, web, email, video, case studies)
  • Research and write long-form content assets (white papers, eBooks, research reports)
  • Research, write/prepare thought leadership content (long-form articles, speaking opportunities)
  • Refine copy for new website, optimizing for conversion and clarity
  • Act as “editor-in-chief”, ensuring all our content is consistent in tone and voice, helping to guide the Content Writer along with any contracted writers
  • Manage our SEO agency - help guide strategy and manage day to day content production efforts


  • WHO YOU ARE
  • 8+ years of experience in content development.
  • Strong writing and editing skills. 
  • Passion for telling compelling stories with data and industry insights.
  • Intellectually curious - you are interested in learning about payments and want to do the research yourself.
  • Knowledge within Payments is required.
  • Comfort in merchant, ecommerce, biller payment space highly preferred.
  • Marketing tools and SEO knowledge will be a plus.
  • People management experience.
  • BA/BS degree (English major preferred), with a strong understanding of core business concepts. 
  • Applications for this role are accepted on an ongoing basis.

    SALARY RANGES IN US-BASED ROLE POSTING
    Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.

    WHAT WE OFFER
    At Trustly, you get the opportunity to work on challenging issues and projects with leading FinTech professionals in an innovative and truly inspiring atmosphere. We have a commitment to constantly develop and improve, so you can expect to grow on a professional and personal level in a stimulating environment.

    We have a culturally diverse team that spans from Silicon Valley and across the U.S., Canada, Brazil, and Europe with an enthusiasm for remote-first work and the flexibility to balance professional and personal life. Our environment is open and inclusive and we strive to provide employees with a deep sense of belonging while fostering teamwork and having fun.

    Trustly’s total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:
    - Flexible paid time off & generous PTO accrual plans
    - Comprehensive medical, dental, vision, and other insurances
    - Flexible spending accounts for medical and dependent care
    - Home office set-up allowance
    - Internet stipend
    - Retirement plan match for 401k and RRSP
    - Gender-neutral paid parental leave, and more!
    (The benefits and total compensation packages outlined above are for full-time employees only and exclude temporary positions.)

    At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.  All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.

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