GTM data & integrations lead

✍🏽 About Writer

AI your people will love. That's our vision, and it contains multitudes :-)

AI

your people

will love.

We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level initiative almost overnight for most enterprises, our market matured dramatically and we’ve benefitted from that tailwind. Our product is highly differentiated, our roadmap is transformative, and our customers are happy and vocal.

🛣 Traction and backing

Writer is deployed widely at leading companies like UnitedHealthcare, Accenture, Intuit, UiPath, HubSpot, Spotify, Hilton, Uber, and Deloitte. We have an NRR of +135% and we're just getting started.

In late 2021, we received a $21M Series A led by Insight Partners, with participation from Google's Gradient Ventures, GTMFund, and a world-class group of founders, operators, and angels. We're a clear leader in a space receiving significant investor interest, and will be able to make the investments required to maintain that position.

🎯 Why it's the perfect time to join

• We're still less than 70 people. There's a lot of room to contribute and grow an enduring SaaS company. You'll have unquestionably made it happen.

• We have strong PMF. We have strong DAUs and deep usage. People spend hours in Writer. The work you'll do will have a direct impact on some of the top companies in the world — and make work more enjoyable for the users who depend on us to meet their goals.

• Build it, nail it, scale it. We're at 'scale it' and are continually learning. If you like helping turn dirt paths into smooth roads, now is the perfect time to join.

🤓 What we're like

• We connect. We bring our whole selves to work. We're a diverse group on multiple dimensions, and we share that with each other.

• We challenge. We're first principles thinkers, and those principles guide our product and GTM decisions. Things you won't hear at Writer include "Because that's what X wants" or "Company Y does it this way." We're all on the same side as we build Writer our own way.

• We own. Building a company that achieves escape velocity is hard work. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.

📈 Our operating cadence

• We're a low-meeting (<4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.

• We've been distributed since day 1, and our distributed processes and rituals are long-engrained.

• There's low overhead, and projects are single-threaded.

• We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.

• All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.

• We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. And we'd never send you a calendar invite before making sure you're free.

• Weeks are tough, but weekends are sacred.

📐 About this role

Our customers use our products. Every day. We want our internal GTM teams to understand how customers use our products so that we can best adapt our strategies, support, and services to deliver great customer experiences and amazing business results. The GTM data and integrations lead will be instrumental in creating a scalable, resilient data infrastructure that allows us to zoom out and see trends across our business while also allowing us to zoom in to a single user to understand how to best support them. 

This is a new role at Writer, so we’re looking for someone who can both plan for the future and execute for the present. 

🦸🏻‍♀️ Your responsibilities

• Manage all data integrations and pipelines across GTM & product usage data (partnerships, marketing, CS, sales, finance, product) using ELT and reverse ETL tools

• Maintain data models that operate as our source of truth for business metrics

• Proactively monitor for irregularities within our data pipelines and have a streamlined communication and mitigation playbook

• Work closely with the engineering, product, design (EPD) teams to ensure that product data pipelines are synchronized with production-level databases.  

• First migrate, then maintain our business intelligence instance and ensure end users have the metrics and dashboards they need to manage the business

• Empower analysts to do ad-hoc analysis using data notebooks by creating reliable, trustworthy data sources

• Instill a data-informed culture via trainings and enablement for end users

• Design, build, and steward a data strategy that balances standardization/centralization with velocity/self-serve access to data

• Design a continuous development and deployment process that allows multiple people can commit changes to our codebase without creating conflicts or errors

⭐️ Is this you?

• 7+ years of experience working with enterprise-grade SaaS integrations and data stacks

• Deep understanding of the modern data stack and best practices for driving highly efficient data teams (git, dbt, ELT, reverseETL, datawarehouses)

• Experience with tools like Fivetran, Hightouch, dbt, Stitch, or equivalent

• Advanced experience using SQL

• Advanced experience with a BI tool like Looker, Mode, Thoughtspot, PowerBI , or Google Data Studio

• Adjusted to the new realities of team-building for SaaS companies- lean teams, with high velocity, empowered by tools to drive maximum efficiency and output

• Salesforce Apex and Python experience a plus

AND

• Excellent project management, able to juggle multiple priorities, prioritize and create the right accountabilities for success

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build, write, ship

• Experience managing and building relationships across multiple stakeholder levels, including C Level

• Incredibly curious and an active listener

• Excellent problem solving skills

• A genuine leader

• A connection to our mission of Great writing for everyone

• A natural affinity to our values of Connect, challenge, own

🍩 Benefits

We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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