Growth Strategy & Product Analytics

Hang is the next generation brand loyalty & membership platform. By harnessing the power of personalization, gamification, and its integrations ecosystem, Hang provides brands with a radically new type of loyalty experience for their customers.

Today, they work with with a variety of major brands (such as Ulta Beauty, Budweiser, Flipkart, and more), as well as multiple well-known, up-and-coming restaurant chains (Boba Guys, Roam Artisan Burger, and Williamsburg Pizza, among several others).

Hang draws from years of deep expertise in loyalty, game design, and finance with employees from leading companies like Google, Amazon, Apple, Meta, LinkedIn, Coinbase, Square, and Goldman Sachs.

Hang raised a $16 million Series A led by Paradigm last summer, with participation from Tiger Global, Howard Schultz, Kevin Durant, Mr. Beast, and the founders of Warby Parker, Allbirds, and Bombas, among others.

As our Growth Strategy & Product Analytics lead you will be focused on leveraging data & intuition to ensure that our customers' loyalty programs succeed. You will serve as a key thought partner to our customers and help guide their efforts to develop programs that successfully grow, engage, and retain their users.

You will also collaborate with internal stakeholders in Product and Engineering to ensure our solutions address the most pressing needs of brands and you will serve as the “voice of the customer” in internal discussions around our product roadmap. You will play a critical role in driving the successful ideation, rollout, and adoption of new solutions and helping existing customers incorporate them into their programs.

• Dive deep into customer data to provide next-level analytics & growth recommendations.

• Work closely with customers to define their needs and build loyalty and membership programs that drive compelling business value for them.

• Serve as a thought partner to key customer stakeholders and come to them with unique and innovative ideas to optimize their programs.

• Collaborate with Product, Engineering and Customer Success around the launch of new features to drive customer adoption.

   

• You have 5+ years of total work experience across any mix of Growth, Product, Consulting, Strategy, or Customer Success or similar types of roles at a high growth startup.

• You love data and have experience with data analysis tools, such as SQL, Python, Metabase, etc.

• You have a proven ability to successfully partner with and persuade senior executive stakeholders.

• You have experience managing cross-functional projects.

• You are not afraid to tackle novel problems and you leverage a scientific approach to solving them (identify a hypothesis, create a plan to test it, gather data and repeat).

• You’re a big picture thinker and enjoy crafting strategy.

• You have also previously worked in strategy consulting, investment banking, private equity, or a similarly rigorous strategy-related role.

• You have previous experience with enterprise SaaS, e-commerce, or loyalty.

• You have a passion for consumer brands and loyalty programs.

   

• Top-tier health, vision, dental, disability insurance, including plans with $0 employee cost.

• Unlimited PTO / sick leave

• Competitive salary & equity compensation.

• Quarterly company offsites

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