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OpenTable company logo


Vancouver, British Columbia, Canada

Posted on: 30 November 2023





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Group Product Manager Table Management

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

OpenTable’s Restaurant Product Team is dedicated to empowering restaurants to provide great dining experiences. We do this by building industry-leading operational and hospitality solutions that help restaurants around the globe, run and grow their business. As part of this team, you’ll help restaurants achieve this goal by providing the solutions they need to manage and optimize their restaurant.

We are seeking a Group Product Manager to lead the Table Management (TMS) team and contribute to the larger Table Management & Restaurant Platform team. This team provides restaurant owners and operators with powerful, easy-to-use operational products to run a streamlined service and deliver personalized hospitality. Table management is at the core of our restaurant products, and is critical in helping restaurants optimize their business. The Group Product Manager will work closely with restaurants, cross-disciplinary team members, and executive partners to set the vision, build, and deliver intuitive and seamless solutions that power restaurants’ success.

About You:

You’re enthusiastic about leading teams and delivering great products. You are a strategic thinker, always connecting everything to the bigger picture. You are excited to continue developing your management skills and enjoy challenging prioritization decisions. You’re experienced in launching successful business-facing products and iterating on them. You love solving complex problems in a way that is easy for customers to understand. You are motivated and focused on results, working across multiple teams to align on goals and drive impact. You bring experience in product discovery, with a customer-centric and data-backed approach that will push our product direction forward. You successfully handle trade-offs between technical debt and new features, and are also eager to learn from failures - not just from successes.

You’re motivated to work on a fast-paced team and share a passion for building top-notch products that customers love.

In this role, you will:

  • Lead, guide, and develop a team of product managers while building a successful product process
  • Drive the vision and roadmap through a deep understanding of our restaurant customers and business goals
  • Lead the identification of user problems, technical development, and launch of innovative products
  • Align and communicate with cross-company partners and executives on critical initiatives
  • Iterate web and app experiences to increase engagement and satisfaction
  • Slice and dice data and contextualize it toward rapid growth
  • Maintain and prioritize the product backlog
  • Partner with UX and Engineering partners on discovery and development tracks
  • Constantly assess customer needs, technology trends, and major competitors
  • Demonstrate industry knowledge and deep understanding of our products when interacting with our most elite restaurants

Please apply if:

  • 8+ years in a product management role and work experience
  • 2+ years leading and growing product managers
  • Exceptional collaboration skills; ability to gain the respect of your product, design, engineering, and product marketing counterparts
  • Experience negotiating with executive and cross-company partners
  • Delivered clear and concise communications across all levels
  • Data-centricity; a deep curiosity about metrics, the ability to identify the right metrics and track and report back on impact
  • Creativity; you will have lots of fresh ideas with an appetite to test them and see the results
  • Experience shipping and leading full stack products and solutions
  • Experience with agile processes and lean methodology
  • Experience working on complex products
  • Understanding of user experience design principles
  • Worked closely with sales/account management teams, partnering with customers, and translating feedback
  • Exhibit a real passion for food and dining

A few of the benefits you get at OpenTable—

  • Work from (almost) anywhere; wherever you do your best work
  • Focus on mental health and well-being
  • Company paid therapy sessions through SpringHealth
  • Company paid subscription to HeadSpace
  • Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
  • Generous paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Health, dental & vision plans
  • 401k with company match
  • Focus on your career growth
  • Enriched learning and development opportunities
  • Leadership development
  • Access to thousands of on-demand e-learnings

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $150,000-230,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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