FinCrime Operations Team Lead

What We’re All About at Kroo

For over a century, big banks have been reaping financial benefits, even at the expense of customer losses and harm to the planet. We built Kroo to address this imbalance. We want to improve the relationship people have with their banks and money and, ultimately, give them more financial independence and control. Our goal is to be a bank people truly trust and love.

How you will contribute:

We’re searching for a resourceful and enthusiastic Financial Crime Team Lead, whose main responsibility is to lead a First Line FinCrime Operations Detection Team which will be appropriate for a growing regulated organisation.

The Kroo team is growing and we’d love to hear from you if you’re interested in joining us on our journey!

Requirements

About You

While not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position.

Here's what you'll be doing:

• Lead the day-to-day operations of Kroo’s 1st Line Financial Crime Detection Team.
• Act as an escalation point for team queries, including: reporting suspicious activity, exiting accounts and reviewing transaction monitoring alerts.
• Collate and provide feedback on detection systems' effectiveness to the Monitoring and Strategy teams facilitating continuous improvement.
• Mentor, coach and develop your team members to help them succeed in their role.
• Proactively identify financial crime trends through data analysis.
• Liaise with other financial institutions and law enforcement authorities.
• Support the Head of Business Operations and Head of Financial Crime/MLRO in the optimisation and update of existing processes, systems and procedures.
• Help with the scaling of the team in line with business growth.

Here's what we are looking for ideally:

• Experience and expertise in a wide range of aspects of the Compliance or Anti Financial Crime function.
• Excellent knowledge of Financial Crime and AML regulations.
• Have experience in the financial services sector.
• Positive attitude and enthusiasm.
• Proven experience in managing a team.
• 3 years' experience (minimum) in a Financial Crime/AML function, with minimum 1 year of experience in the leading capacity.

• Have worked in a start-up.
• Have worked on effectively scaling a team.

About Our Process:

We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:

• People screen and quiz interview - 45 mins
• Technical interview with the hiring manager - 45 mins
• Head of division interview - 45 mins

Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.

Benefits

What we offer:

At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:

• Generous holiday time: You'll enjoy a total of 35 days holiday, including 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
• Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
• Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.
• Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
• Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
• Learning and development: After 1 year of service, you'll have access to £500 from the Kroo Learning Fund to invest in your career development.
• Top-notch equipment: We provide top-of-the-line equipment necessary for smooth remote work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
• Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Holborn or Manchester.
• Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
• Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
• Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
• Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.

Office/Remote Working:

At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. This particular role is to lead a team of 100% remote FinCrime Analysts, and therefore this role is also 100% remote. You are able to work in either our Manchester or London office by choice, but there is no expectation or obligation for you to do so. The shifts for this Team Lead role is 4pm until 00.30, 5 days of the week including weekends.

Diversity and Inclusion:

We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.

To all Recruitment Agencies:

At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.

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