Field Applications Engineer

Our Flight Operations Team is seeking a Field Applications Engineer (FAE). You would serve as a primary technical point of contact for Anduril’s customers. Supporting Altius for Anduril, this role supports flight and test events while fostering ongoing customer relationships. You will provide technical expertise to include advising and/or performing customer integration projects, supporting new product and capability demonstrations, and providing subject matter expertise during field exercises. This position collaborates with end users, vendors, and our internal product development team to maximize product effectiveness and generate new applications for Anduril products. In addition to understanding explicit requests, the FAE will also identify solutions customers may not be aware of.

FAEs advise internal Anduril teams such as product development and engineering about industry trends and customer needs that may lead to product enhancements or new product development. The FAE provides Voice of the Customer (VoC) inputs based on field experience and customer feedback.

What you’ll do

• Become subject matter expert (SME) on the Anduril network stack and C2 data flows.
• Build Link Budgets, Network Diagrams, Terrain Analysis reports, and Configuration files for Anduril subsystems and C2 network components.
• Analyze and optimize Radio Frequency (RF) configurations and network architecture to provide scalable solutions to our customers.
• Adapt standard Anduril product offerings to a specific customer use case. Provide input and guidance on implementation of ALTIUS to meet mission requirements.
• Consult with internal teams to provide C2 equipment specifications, cost estimation, and technical advice to effectively execute UAV operations over the lifecycle of a program.
• Generate new applications of our products for customers by collaborating with end users, vendors, and the internal product development team.
• Provide technical support for customers to create awareness of more advanced features of Anduril’s products to accomplish complex use cases.
• Travel to various test sites and ranges to conduct flight operations
• Work with multiple internal organizations to plan test events and contribute to successful execution of those test events
• Become subject matter expert (SME) on Anduril UAV products

What you’ll need

• Must possess and be able to maintain a U.S. Secret Security clearance
• Strong understanding of IP data including addressing schemes, IP switches/router interface, gateway functionality, TCP/UDP protocols and the best methods for transfer over data pipe.
• In-depth understanding of Military and Public Safety tactical network infrastructure. Demonstrated familiarity with wideband networked military and commercial communication products and government contracting.
• Basic understanding of cloud compute concepts and mobile device management.
• Ability to seamlessly integrate communications products with other customer systems and maximize network performance. Knowledge of electrical and mechanical integration for when customers decide they want to integrate our products into various vehicles.
• Ability to understand complex communication and engineering concepts and explain them to customers in simple, understandable ways.
• Ability to analyze, troubleshoot and fix network performance issues through monitoring and troubleshooting systems.
• Ability to work independently, demonstrated initiative, and ability to interact with a variety of engineering development teams, acquisition/procurement specialists and communications and/or networking product users.
• Proven ability to master a technical system and support it in austere environments; must demonstrate an innate drive to be self-sufficient across the breadth of a technical system
• Experience working in unstructured situations at the interface of hardware, software, and networking; ability to drive challenging and vague technical problems to clarity and resolution
• Ability to travel 50%+, willingness to travel to remote regions of the world for up to one month at a time

Preferred

• Minimum of 5 years of related experience in the market or technology segments identified
• Demonstrates track record in fielding, integration, and troubleshooting networked communications products.
• A known track record of communication system deployments in the applicable market segment(s) is a must.
• Experience in with US Military and commercial specialty communications communities are highly desired.
• Experience with tactical datalink products is highly desired.

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