Five9

USA

Posted on: 25 April 2024

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Enterprise Partner Solution Consultant

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Key Responsibilities:

Partner with the Five9 Channel, SI, and ISV Technology Organizations to identify and pursue business opportunities in a consultative manner
Lead technical discussions, product demonstrations, and solution discovery sessions focused on aligning the Five9 product line to partner requirements
Effectively communicate plans, progress, and status to both internal and partner organizations
Continually seek opportunities to increase partner satisfaction and deepen partner relationships by interacting effectively at all levels of the organization
Establish and maintain lines of communication with internal stakeholders on key initiatives
Work with Marketing and Product Managers to define new products and solution requirements to enhance and augment our current technology platform.
Help design and deliver a technical sales roadmap for partner growth in the Five9 Community
Assist partners in developing technical sales plans that have Five9 technology at the core

Key Qualifications:

Years of experience: 3+ Years Technology or Product preferred
Extensive on-site and web-based presentation experience and skills
Outstanding written, pictural, and oral presentation skills
The ability to foster effective relationships
Proven record of successful demonstrations and presentations to close deals
Technical aptitude and a high degree of self-motivation to learn new technologies, including building live presentation environments and proof of concepts for prospects and customers
Contact Center Partner industry experience or relevant technology experience
The ability to understand integrating and integrations to third party applications
Ability to Travel (40-60%)
This role is fully remote.

Preferred Experience:

CRM
IVA, Artifical Intelligence
IP Telephony (basic networking knowledge assumed)
WFO

#LI-Remote #LI-JM1

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$93,900—$181,900 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.