Enterprise Applications Analyst (2 positions)

The Enterprise Applications Analyst will work as part of an innovative team with responsibility for implementing, supporting, extending, and improving Hamilton’s enterprise systems. This position is focused primarily on Workday, and is responsible for providing technical expertise to ensure that Workday is configured to support Hamilton’s needs at a high level. This position focuses on business processes, reporting, audits, and system enhancements across all aspects of Workday. The Enterprise Applications Analyst will develop and maintain excellent relationships with functional offices to understand strategic priorities and deliver solutions that support those objectives. This role will be a focal point for automating and improving system processes, workflows, and business reporting to maximize efficiency and improve user experiences. The Enterprise Applications Analyst shares accountability for the challenges and objectives of the college’s functional areas.

This is an exempt position with a salary range of $85,000 - $105,000.

Responsibilities:

Actively participate in supporting diversity, equity, and inclusion in the Hamilton community.
Assist in resolving complex technical problems involving multiple application environments.
Design, implement and maintain process for review and testing of updates to enterprise products.
Proactively ensure that business systems meet functional needs by facilitating efforts across user groups, technical staff, and vendors.
Ensure business application solutions promote simplification, accuracy, and higher levels of productivity for users.
Support all functional areas by researching and resolving application problems, unexpected results, or process flaws; recommend solutions or alternate methods to meet business objectives.
Develop and enhance working knowledge through training, independent research, and testing to stay apprised of new Workday and other enterprise product functionality.
Stay current on current trends and best practices for Hamilton’s enterprise systems portfolio. Work with functional areas to identify opportunities for improvement, help prioritize projects and implement changes.
Manage the release and implementation of new features and upgrades, including business impacts, testing, and planning for future enhancements.
Update and/or produce reports for functional areas.
Apply deep analytical expertise to functional business requirements; champion awareness and adoption of Workday capabilities.
Performs other duties as assigned.
Qualifications
Bachelor’s degree or equivalent combination of education and experience.
Workday experience and/or certifications desirable.
Previous experience working at a higher education institution is desirable.

Knowledge, Skills & Abilities:

Ability to work well in structured and unstructured environments, under pressure and with changing priorities.
Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution.
Demonstrated commitment to customer service, including excellent consultative, organization, analytical, and problem-solving skills, as well as the ability to translate business issues into technical solutions and successfully convey technical concepts to non-technical stakeholders.
Demonstrated proficiency with mapping, analyzing, and re-engineering business processes in an organization of considerable complexity with diverse customer needs.
Understanding of software development and data management lifecycles.
Excellent oral and written communication skills.
Experience in enterprise application implementation, configuration, development and support.
Attention to detail and ability to manage multiple priorities.
Capacity to work both independently and as part of a team.
Commitment to diversity, equity, and inclusion and an understanding of the contributions a diverse workforce brings to the workplace.
Application Instructions

Please submit a cover letter, resume and contact information for three professional references. Consideration of candidates will begin immediately and continue until the positions are filled.

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