Engineering Manager

About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and our goal is to create connection as a human-first workplace. Our teams have adopted different working environments based on how they collaborate best. Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.

NOTE: This role can be worked remotely from the above location.

The Opportunity - Engineering Manager

As an Engineering Manager, you will lead a team of talented engineers and technical leads in transforming the way business owners and accountants collaborate on financial data management. You will play a crucial role in developing seamless workflows that enable our customers to effortlessly maintain accurate financial records and generate timely financial reports. Your leadership will empower our users to understand their financial health better, facilitating informed decisions and helping them achieve their business goals.

What You'll Do as an Engineering Manager

• Drive the execution of the technical vision for a crucial line of business at FreshBooks. Establish best practices, architecture, and technical standards to ensure scalability, reliability, and maintainability.
• Serve as a role model and manage a team of engineers and technical leads. Collaborate closely with other product development disciplines, such as product managers and designers, to achieve a technical vision aligned with our product goals, user needs, and business objectives.
• Collaborate closely with internal and external stakeholders, acting as a bridge between them and facilitating cross-collaboration.
• Play a vital role in attracting and recruiting talent organization-wide to contribute to FreshBooks' mission.
• Anticipate and prepare for the future in terms of technology, people, culture, and processes to drive successful outcomes.

What You'll Bring to the Role

• Proven experience in effectively managing engineers and technical leads for at least 3 years.
• Deep understanding of software development methodologies and best practices.
• Strong background in web technologies, including front-end and back-end development.
• Strong problem-solving skills and a data-driven mindset
• Experience working with Google Cloud, AWS, or other public cloud technologies.
• Track record of establishing teams through cultivating and recruiting engineering talent.
• Exceptional communication and interpersonal skills to influence organizations.
• Demonstrated skill in foreseeing future developments, navigating ambiguity, creating plans, and executing successfully over multiple quarters.
• Enthusiasm for continuous learning, a relentless drive for self-improvement, and a commitment to helping others excel.

You'll Stand Out If You Bring Experience In

• Scrum or Agile teams
• The SaaS or fintech industry

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:

• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. 
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.

Closing

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.



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