Engineering Manager Devops and IT

Plotly is a leading innovator in data visualization and analytics, specializing in empowering organizations to make data-driven decisions. Our flagship product, Dash Enterprise, is revolutionizing the way businesses interact with and harness their data. 

We are seeking a skilled and experienced DevOps Manager to join our team. As a DevOps Manager at Plotly, you will play a critical role in overseeing our infrastructure, security practices and ensuring the efficiency and reliability of our cloud-based systems. This role requires a strong background in SOC2 compliance, cloud cost management, Kubernetes cluster management, CI/CD pipelines, monitoring tools, customer support, and IT security.

Core job responsibilities:

• Manage and maintain SOC 2 Type 2 compliance standards within our infrastructure.
• Implement and optimize cloud cost management strategies.
• Oversee and automate cloud organization management and provisioning.
• Manage and maintain Kubernetes clusters, including provisioning and enterprise product experience.
• Develop and maintain robust CI/CD pipelines for efficient software delivery.
• Implement and manage monitoring tools such as Grafana for system performance monitoring.
• Provide Tier 2 customer and internal support for infrastructure-related issues.
• Conduct troubleshooting for product and environment-related issues.
• Ensure cloud and IT security protocols are in place and up to date.
• Manage vendor relationships and software costs effectively.
• Oversee organization-wide IT services including onboarding, offboarding, and certificate management.
• Participate in technical design and code reviews.
• Own technical roadmap for business priorities and individual team members.
• Encourage innovation, implementation of cutting-edge technologies, outside-of-the-box thinking, teamwork, and self-organization.
• Foster a collaborative and inclusive team culture, promoting knowledge sharing, continuous learning, and professional growth opportunities for team members.
• Measure the impact of your team and set clear expectations and goals.
• Provide strategic guidance and leadership in evaluating emerging technologies, tools, and methodologies to enhance productivity, scalability, and performance.
• Stay up-to-date with industry trends and emerging technologies, continuously seeking opportunities to enhance our platform.

Job requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in a DevOps or similar role with 3+ years of experience in managing Devops team.
• Strong background in SOC 2 Type 2 compliance and cloud security.
• Experience with all three clouds: GCP, AWS and Azure.
• Proficiency in cloud cost management and optimization.
• Experience with Kubernetes cluster management and enterprise products.
• Hands-on experience with CI/CD pipelines (e.g., Jenkins, Github actions).
• Familiarity with monitoring tools such as Grafana, Prometheus.
• Excellent troubleshooting skills for product and environment issues.
• Experience in managing cloud and IT security protocols.
• Ability to effectively manage vendor relationships and software costs.
• Strong organizational and communication skills.
• Experience in an Agile/Scrum environment is a plus.
• Demonstrable track record of troubleshooting hard problems with tricky technical or organizational constraints in a product-centric environment.
• Ability to work efficiently and effectively in a Remote-first environment. Availability to support team members in EST and PST time zones.
• Desire and ability to work in a fast-paced dynamic environment, and learn new technologies and platforms.
• Strong communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills and the ability to work effectively in a collaborative team environment.

Don’t meet all the requirements, but you feel you would be a great fit to our plot-legion? Don’t hesitate to apply!

What you can expect from us:

Health & Wellbeing

• Comprehensive health coverage
• Generous PTO 
• Parental leave top-up program

Growth & Future

• Stock options for all full-time employees
• Learning & development program
• Work alongside a dedicated team 

Flexibility & Community

• Remote-first work
• Home office support
• Employee led DE&I resource group
• Plotly Community Forum

Why Plotly?

Unleash your creativity and shape the future of data analytics! 

Founded by innovators and driven by our community of users and customers, we eagerly tackle every challenge, from crafting state-of-the-art UI for seamless data interaction to optimizing our graphing libraries and services for highly reliable performance. Our journey has only begun! 

We are a tight-knit and quickly growing team where each member can make an immediate, meaningful impact. We take on complex problems, work hard, and are firm believers in the open-source mission. At Plotly, you'll work alongside a diverse team of first-class engineers, developers, scientists, and builders that challenge the status quo and set a high bar. We encourage each member of our team to explore and expand their skill sets continually, and to approach every problem with curiosity and an open mind. Together, we make it possible for people everywhere to share data and insights that make real impacts in business and around the world.

Plotly is an equal-opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. If you require any accommodations, please let us know during the application process. 

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