Director, Product

Vidyard delivers solutions that will transform the relationship between buyers and sellers.  By leveraging our understanding that we gained in video messaging, we have set out to take communication between buyers and sellers to the next level. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

Vidyard is looking for a Director, Product to join our Product team. Reporting to the VP, Product, you will lead a team of user obsessed product managers. You will own the product roadmap of new features and partnering with teams across Engineering you’ll build solutions and features that transform how buyers and sellers interact.

Partnering with your peers across the organization, and within the engineering team, you will help to create the future of Vidyard.  The team that you hire, mentor, and lead will be instrumental in capturing our understanding of our customer’s challenges and needs and transforming those opportunities into great customer experiences and business outcomes.  With a great opportunity in front of Vidyard and a passion for solving our customer’s problems, your creativity and leadership will determine our success.

This is a remote role open to candidates located in Canada or the United States.

Our Product team works closely alongside all product teams, growth, marketing, and customer success to deliver exceptional results. Our collective passion lies in creating engaging and delightful experiences throughout the user's journey. To achieve this, our team focuses on three core objectives: enhancing the user experience through experimentation and rapid iteration, making our product more user-friendly and intuitive, and improving our tools, approaches, and system to consistently build customer value. We're passionate about delivering exceptional results and are always striving to improve!

• Build and develop a high performing product team capable of executing the Vidyard product strategy. 
• Own the product strategy and roadmap of new features that deliver value to Vidyard customers and generate.
• Collaborate with a small team of product managers, engineering managers, and business leaders to enable the product vision.
• Define clear success metrics for your team and communicate the what and why to leaders and stakeholders across the organization.
• Become an expert on our product and industry and use this expertise to inform our product offering and identify acquisition and partnership opportunities.
• Prioritize areas of focus by using quantitative and qualitative data and collaborating with the business leaders to make sure the team is constantly focused on the most important problems.

• Overseeing the product development process from start to finish. This includes defining the product vision, creating the product roadmap, and managing the team that brings the product to life.
• Working with cross-functional teams to ensure that the product meets the needs of both customers and the business. This includes collaborating with engineers, designers, marketers, and sales professionals.
• Making tough decisions about product features, pricing, and go-to-market strategy. There will always be trade-offs to consider, and you must be able to make the best decisions for the long-term success of the product.
• Communicating effectively with stakeholders at all levels of the organization. This includes keeping the CEO and other executives informed about product progress, as well as communicating with customers and users to get feedback.
• Managing a team of product managers and other product professionals. This includes setting expectations, providing coaching and guidance, and resolving conflicts.
• Staying up-to-date on our competitors and technology. The product landscape is constantly changing, so it's important that we stay ahead of the curve.

• Minimum of 5 years of demonstrable success as a product management leader at a SaaS company
• Minimum of 10 years of overall product management experience at a SaaS company
• Minimum of 7 years of management experience
• Experience managing a product led growth organization, ideally with a freemium to paid product

• Previous work on product-led growth initiatives
• Previous work on B2B SaaS companies and video technology
• Previous work on driving user activation and retention

• Jira
• Looker
• Heap
• Appcues
• Candu

Job descriptions can be overwhelming. We are all aboard at Vidyard and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value direct and transparent communication, you can expect to hear from our team even if you are not selected to move forward.

• Competitive pay
• Comprehensive benefits on day one, where available
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Vidyard-sponsored employee assistance program to support your personal and mental well-being
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• Stock options
• Flexible holiday program
• Home office stipend
• Flexibility to work in the place that brings out your best. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

We thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com.

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