Director, Product Marketing

About us

Softheon helps make healthcare more affordable, accessible, and plentiful. Softheon builds software and automation solutions for health insurers and government health agencies. Help shape the future of health tech while working from home with incredible benefits that reflect our commitment to expanding access to quality insurance. Work for a fast-growing, established, and profitable company where you can power what’s next in healthcare.

At Softheon we strive to create simple solutions to complex problems. Our innovative and easy-to-use products have revolutionized the way everyday people control their healthcare needs. Empowering the nation's first state health benefit exchange since 2008, Softheon's vision and strategic direction has designed five platforms to help our partners quickly adapt to industry standards, manage client data, and grow their membership, while never compromising the exceptional care they provide. In this highly dynamic industry, Softheon has maintained its position as a premier Business Process as a Service (BPaaS) and Software as a Service (SaaS) solution, utilized by over 100 health insurance carriers and having processed over 30 million enrollments since the Affordable Care Act's inception. Our platform has been ranked #1 in addressing the industry’s ever-changing regulatory demands and recognized by Gartner, IDC, AHIP, and ACAP.

About the role

Softheon is seeking a seasoned individual contributor for the role of Director, Product Marketing to champion our Commercial Cloud health insurance platform. Our platform handles everything from shopping to enrollment, billing, and payments. The ideal candidate will be invigorated by growing product marketing capabilities in high-growth companies, showcasing creativity in their approach, and technical acumen to communicate effectively with diverse personas. This role is perfect for those who thrive under pressure, lead with confidence, and are ready for an exciting challenge.

Requirements

You will:

• Forge relationships and develop solutions that ensure alignment among sales, marketing, and product management.
• Lead and organize comprehensive go-to-market activities around new product and feature launches.
• Elevate the client-facing release note process and its outcomes.
• Champion the adoption and application of Voice of the Customer (VOC) across the organization, leveraging it to drive consistent messaging and product education.
• Develop compelling post-sale client support materials in collaboration with multiple departments, including Customer Success.
• Lead Competitive Intelligence initiatives, keeping the company updated on the industry and competitive landscape to inform strategic initiatives.
• Work in sync with the sales team, solution engineering, and the product team to create resonant and attractive value propositions.
• Travel required up to 10%

You have:

• Bachelor's degree in marketing or another related field
• A decade of experience in roles focused on Product Management, Marketing, or Sales, with an emphasis on at least two of these areas.
• Exceptional oral and written communication skills, including the ability to present to senior leadership and clients
• Proficiency in presenting technical products and crafting value-based solutions.
• Desire and willingness to dig in and roll-up sleeves at the tactical level
• A proven track record of leading a product to commercial success.
• Strong empathy with customers and passion for storytelling of a highly technical product
• A background in Insuretech is highly preferred, with SaaS and health insurance being advantageous.

Benefits

What we offer:

• Work from your home company with a one-time home office stipend;
• Excellent benefits package that includes health, vision and dental coverage for you, your spouse and dependents;
• Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability insurance, and parental leave;
• 15 days to unlimited PTO based on YOS plus 9 additional holidays;
• An opportunity for you to be part of a team committed to improving healthcare access and affordability by leveraging innovative technology solutions;

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. We make recruitment hiring decisions based on each candidate's experience and skills. We value your passion to make healthcare affordable, accessible, and plentiful.

Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.

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